This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Job Notice
nnDate Posted: August 3, 2026
nPosition: Housing Eligibility Specialist
n Starting Rate: $23.28/hour
nJob # 27-26
nDEADLINE FOR APPLICATIONS: Open Until Filled
nEstablished in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.
nnThe Housing Authority of the City of Austin (HACA) is looking for a motivated candidate to join a team that provides affordable housing and services to families and individuals in need of stable housing. The qualified candidate will coordinate service through the Housing Choice Voucher program and other rental assistance programs. HACA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development, local government entities, and numerous non-profit agencies, HACA provides access to safe, stable housing to over 20,000 individuals.
nWhat you will do in this position:
nRental Assistance & Leasing
nnCoordinate rental assistance for participants in the Housing Choice Voucher Program.
nManage the full leasing lifecycle, including issuing vouchers, scheduling inspections, and monitoring ongoing eligibility and compliance.
nCoordinate execution of Housing Assistance Payment (HAP) contracts, obtain leases, and ensure timely and accurate subsidy payments.
n nEligibility & Certification
nnConduct annual reexaminations, interim reviews, and program certifications.
nSchedule appointments, collect and verify documentation, perform data entry, and calculate rent adjustments.
nCommunicate eligibility determinations and rent changes to residents and property managers.
n nClient Records & Compliance
nnMaintain accurate, organized electronic client records in compliance with privacy and confidentiality standards.
nProcess terminations, voluntary withdrawals, and program violations.
nInitiate and assist with fraud investigations when necessary.
n nClient & Partner Support
nnRespond professionally and promptly to inquiries from clients, landlords, and community partners.
nProvide guidance on program policies, procedures, and participant responsibilities.
nBuild and maintain positive working relationships with stakeholders.
n nReporting & Administrative
nnPrepare monthly caseload and performance reports for supervisors.
nPerform additional duties as assigned.
n nHousing Resources
nnProvide participants with information about housing options and community resources to promote long-term self-sufficiency.
n nAdditional Duties : Perform other responsibilities as assigned by the supervisor.
nnMore about this position:
nQualified candidates must possess:
nnBachelor's degree from a four-year college or university; OR
nFour years related experience and/or training; OR
nEquivalent combination of education and experience.
n nPreferred candidates will also possess the following skills and abilities:
nnAbility to provide compassionate and professional customer service to clientele of diverse backgrounds
nStrong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche)
nExcellent oral and written communication skills
nAbility to establish, cultivate, and maintain effective working relationships with external partners, clients, and coworkers
nKnowledge of general office practices and procedures, business English and basic arithmetic
nKnowledge of standard bookkeeping principles, practices, and techniques
nKnowledge of HUD programs, regulatory compliance, the affordable housing industry
nSpanish language proficiency
n nnBenefits:
nnPaid sick leave, annual leave, birthday leave & federal holidays
n100% of employee health insurance premiums paid by the agency
nSupplemental health, dental, vision, and life insurance options for employees and family
nEmployee Assistance Program
nHybrid work schedule available
n nFor a more detailed description of our compensation/benefits offered, go to the following website:
nAPPLICATIONS FOR EMPLOYMENT: Application for the open posted position must be submitted via online at the following website: However, we will accept applications at Austin Housing Authority, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with Austin Housing Authority or sign up for job alerts at our career site. The AHA is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER
Worksite address
austin, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.