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Job description
Housing Navigator/Care Coordinator
Pay Rate: $26.00–$29.00/hr + mileage reimbursement Position Type: 12-Month W2 Contract (renewal based on performance and project continuation) Schedule: 9:00 AM – 5:30 PM PST, Monday–Friday Model: Field-Forward (multiple in-person visits weekly)
Star Nursing Services is hiring Housing Navigators/Care Coordinators to support CalAIM Enhanced Care Management (ECM) and Community Supports under Santa Clara Family Health Plan (SCFHP). This role supports members with housing instability, chronic conditions, and complex social needs. Spanish due to SCFHP demographics.
What You’ll Do
Provide housing navigation, tenancy sustainment, and support services for Community Supports Housing programs
Conduct multiple weekly in-person home visits, housing site visits, and community-based assessments
Help members locate affordable housing, complete applications, and communicate with landlords
Complete assessments, housing plans, goal setting, and ongoing tenancy support
Coordinate with ECM clinical teams, county housing agencies, shelters, and community partners
Maintain accurate EMR documentation aligned with SCFHP requirements
Support audit readiness, findings response, and corrective action plan tasks
Provide bilingual, culturally responsive support throughout the housing process
Important – Field Expectations
• High field volume with multiple in-person visits weekly • Travel throughout Santa Clara County daily • Remote tasks only for documentation and internal communication
Required Qualifications
Care/Case Management experience required
Minimum 1 year in housing navigation, CalAIM ECM/CS, case management, social services, or public health
Strong understanding of CalAIM Community Supports and Enhanced Care Management
Knowledge of Santa Clara County housing and social service resources
Strong communication, documentation, and time management skills
Bilingual English + (Spanish or Mandarin or Cantonese) strongly preferred
2 character references
Vaccine Requirements:
Physical (within the last 30 Days)
TB Test
MMR, Varicella, Hep B or Titers- Vaccination
Tdap/Flu (or decline)
Covid Fully Vaccinated (or decline)
Must be able to pass background/ urine drug screen
Transportation Requirements
Unrestricted active California driver’s license
Valid auto insurance
Current registration
Reliable vehicle
Technology Requirements
Intermediate skills in:
Microsoft SharePoint
Excel
Word
Teams
Adobe (PDF editing, forms, signatures)
Experience with EMR/EHR systems used for CalAIM documentation
Minimum PC Specifications
Windows 10 or higher
8GB RAM minimum (16GB recommended)
Intel i5 / AMD Ryzen 5 or better
256GB SSD or larger
Chromebooks not allowed
Screenshot of computer specs required for interview
Education
AA/BA, or equivalent experience in case management, housing, social services, or public health.
Why This Role Matters
This role is essential in supporting SCFHP’s highest-need members, ensuring access to housing, stability, and long-term support under CalAIM.
For more information on CalAIM, visit:
Worksite address
san jose, CA, 95199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.