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Compass Community Services

Housing Problem Solving Specialist temporary

san francisco, CA

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About this opportunity

Compass Community Services lists this Housing Problem Solving Specialist temporary opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

********About the organization: Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco's homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.

nAbout the team: Central City Access Point is a direct entry point for any San Francisco family experiencing homelessness. We provide families with housing problem-solving support, and with connection to homelessness prevention, shelter and housing programs through San Francisco's Coordinated Entry System.

nCompensation: $27-31 per hour

nSchedule: Full time, Monday - Friday, primarily during standard working hours

nDuration: This is a temporary position, open now, lasting for two months with possibility of extension

nLocation: 37 Grove St, San Francisco

nOrganizational Core Competencies: Accountable I Adaptable I Client-centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful

nWhat the Housing Problem Solving Specialist will do:

nThe Housing Problem Solving Specialist works directly with families experiencing a housing crisis. This includes assessing families' needs and resources, explaining how the homeless response system works, exploring available housing and shelter options, and providing resources and referrals.

nSpecific responsibilities include:

nnOffer problem-solving support to families so they can maintain their current housing or quickly secure a safe place to stay. Problem-solving approaches are trauma-informed and strengths-based. This might include mapping of personal networks and resources, motivational interviewing, conflict resolution, and/or mediation.

nAssess families' eligibility for San Francisco's Homelessness Response System, which includes shelter, rental subsidies, and permanent supportive housing. Help families understand how the system works, and whether and how they can access it.

nProvide families with referrals for emergency overnight shelters, food and other basic needs, and all other relevant resources.

nMaintain up to date information about families in both Compass' Salesforce database and the city-wide ONE System.

nOnce a family is matched with a housing opportunity, offer support to facilitate the connection and ensure that they are able to take advantage of it.

nAssess and de-escalate potentially volatile situations.

n nThe Housing Problem Solving Specialist should have these skills:

nnRelevant experience in social work or a related field

nExperience working with families in crisis

nExcellent interpersonal, listening and communication skills

nStrong computer skills with proficiency in Outlook, Word, Excel, and PowerPoint

nAbility to assess and de-escalate potentially volatile situations

nDemonstrated commitment to diversity, equity, inclusion and belonging work

n n****Compensation:

nnSalary range: $27 - $31 per hour

nThis position does not qualify for most Compass Family Services employee benefits. Benefits will start if the position is extended to three months or longer. __

n nTo Apply:

nPlease apply through our online application. No phone calls, please.

nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.

nConsistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.

Worksite address

san francisco, CA, 94199, US

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