About this opportunity
Advastar Group lists this Housing Specialist opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
#jobalert | DIRECT HIRE | HOUSING SPECIALIST | AFFORDABLE HOUSING | Chicago, IL
A national housing consulting firm that manages Housing Choice Voucher (Section 8) program operations on behalf of public housing authorities is hiring a Housing Specialist for its onsite Chicago office. This is a client-facing role at the center of how families and property owners interact with a federally funded rental assistance program: determining eligibility, calculating rent and assistance payments, processing recertifications, and resolving issues between tenants, landlords, and the housing authority. The office runs a high-volume, in-person walk-in day each week alongside a full slate of scheduled appointments, so the role rewards someone who stays calm, organized, and solution-focused under steady public contact. This seat offers direct exposure to federal housing policy in practice, a structured 90-day onboarding plan, and a clear path to more responsibility for someone who performs.
Anticipated $45,000-$50,000 per year, based on experience level and credentials
Benefits include: Health, Dental, Vision, 401(k) with Roth option, Employee Assistance Program, employer-paid life/AD&D insurance
PTO, paid personal days, paid holidays, and pet insurance
Full-time, Monday-Friday, onsite schedule (8:30 AM-5:00 PM); this is an in-office role with no hybrid or remote component
Overview
Determine and document program eligibility, household income, and rent calculations for applicants and current participants
Process annual and interim recertifications on schedule and keep participant files audit-ready
Manage move and portability paperwork so transitions between units or jurisdictions happen without unnecessary disruption
Serve as a front-line point of contact for a high volume of in-person visitors, including a dedicated weekly walk-in day
Mediate issues between tenants, property owners, and the housing authority, aiming for fair, well-documented outcomes
Maintain accurate records and correct quality-control findings on your own work
Preferred Skills and Experience
High school diploma or GED, required
Housing Choice Voucher (HCV) program credential, preferred
1 or more years of experience in a client-facing customer service role, required
1 or more years of experience in government eligibility determination or a similar rental/lease-up field, required
1 or more years of experience specifically within an HCV program, preferred
Strongly Preferred — bilingual in Spanish or another commonly used language
Comfortable in Microsoft Office (Excel, Word, Outlook, SharePoint) and able to pick up new case-management software quickly
Able to pass a background check and drug screen
Keywords: Housing Choice Voucher, HCV, Section 8, public housing, affordable housing, HUD, eligibility specialist, occupancy specialist, certification specialist, recertification, rent calculation, tenant relations, landlord relations, case management, income verification, portability, PHA, housing authority, customer service, government programs, compliance, records management, mediation, Chicago
EEO
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.