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Job description
Housing Specialist II
Location:Santa Ana, CA
Job ID:5695
Salary:$24.86 - $26.17 Per Hour
Area of Interest:Housing
Division:Adult Services
Shift Type:Day
About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans- services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at
PAY RATE:$24.86 - $26.17 Per Hour
BENEFITS:VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required.
DUTIES AND RESPONSIBILITIES
Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.
Creates and maintains a housing database linking tenants to apartments
Communicates with landlords and familiarize them with the program and the unique needs of participants
Conducts habitability and lead-based paint inspections of housing options as needed
Works directly (One on One) with landlords on behalf of clients and program
Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
Coordinates follow-up services with case management team
Additional duties as assigned
Other duties as required
ESSENTIAL ABILITY ACKNOWLEDGEMENT
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
ESSENTIAL DUTIES:
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
Identifies and locates housing options suitable for homeless program participants.
Creates and maintains a housing database linking tenants to apartments
Communicates with landlords and familiarize them with the program
Works one-on-one with landlords to help clients, and represent program
Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.
Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs
Participates in Community engagement and outreach efforts
Other duties as required and may be subject to change
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
EDUCATION:
Bachelor-s Degree in Social Services or related discipline, Or
Equivalent combination of education and work experience (four years)
EXPERIENCE:
Two years of general experience in case management, including helping homeless individuals navigate Los Angeles- affordable and subsidized housing system.
PREFERRED QUALIFICATIONS:
Bilingual (Spanish)
HMIS (homeless database)
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Worksite address
santa ana, CA, 92725, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.