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Job description
Housing Support Staff
At First Step House, our mission is simple: We help people build lives of meaning, purpose, and recovery. Every day, our team makes a difference by supporting individuals as they overcome challenges, achieve stability, and work toward their goals.
We are currently seeking compassionate, dependable, and service-oriented individuals to join our team as Housing Support Staff at our CHARTER and Stratford Apartments in Salt Lake City.
Why Join First Step House?
As a Housing Support Staff member, you'll play a vital role in creating a safe, welcoming, and supportive environment for residents. You'll build meaningful relationships, help residents navigate daily challenges, and contribute to a community focused on recovery, growth, and independence.
If you thrive in a people-centered role, enjoy problem-solving, and want to make a positive impact in the lives of others, we'd love to hear from you.
Enjoy a Flexible Schedule
Work just three 12-hour shifts per week while maintaining full-time status and benefits.
Available Shifts:
Day Shift: 6:00 AM – 7:00 PM
Grave Shift: 6:00 PM – 6:00 AM
Pay Range: $20.81-$24.47 per hour
What You'll Do
Create a safe, welcoming environment for residents and visitors
Monitor building access and assist residents with entering and exiting the property
Support resident wellness, safety, and accountability
Build positive relationships through encouragement, rapport-building, and support
Utilize de-escalation, conflict resolution, and crisis management techniques
Transport residents to appointments and community resources
Support residents with a trauma-informed, recovery-oriented approach
Assist the House Manager and Program Manager with administrative tasks
Collaborate with clinical and administrative teams to support resident success
Serve as a positive role model by demonstrating healthy, pro-social behaviors
What We're Looking For
Required:
High School Diploma or equivalent
Valid driver's license
Strong communication and interpersonal skills
Ability to maintain professional boundaries and ethical standards
Preferred:
Experience working with vulnerable populations
Knowledge of homelessness, mental health, and substance use recovery
Peer Support Specialist Certification
Benefits You'll Love
Generous Paid Time Off program that grows with your tenure
15 paid holidays each year, including your birthday
Medical, Dental, Vision, and Life Insurance
401(k) with up to 5% employer match
Annual merit increase opportunities
Annual bonus opportunities
The chance to make a meaningful difference in your community every day
Join a team that believes recovery is possible and helps people take the next step toward a brighter future.
Worksite address
salt lake city, UT, 84193, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.