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Job description
Responsibilities
Job Summary:
As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the Customer.
Customer Service
Key Responsibilities & Essential Functions:
Uses a digital tool to retrieve and review customer orders
Communicates order changes / adjustments to customer
Makes necessary adjustments to orders based on Customer requests
Audits orders for bagging, quality, completion, and note following
Packages / transports/ loads groceries / merchandise from holding areas to customer¿s vehicle
Minimizes shrink through careful handling of product
Achieves productivity standards
Sanitation / Stocking / Food Safety
Gathers baskets and picks up trash inside and outside eStore, as needed
Maintains / stocks bag areas
Returns product to shelf
Transfers products from slot to slot to help free up carts
Organizes carts / maintains cleanliness within the eStore
Maintains standards for safety and sanitation
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Age Requirement
16+
Knowledge/Skills/Abilities
Work Experience:
Customer service skills - Required
Communication skills - Required
Ability to prioritize and handle cross-functional tasks - Required
Ability to work a flexible schedule - Required
Education
Licenses/Certifications:
Completion of all required training - upon hire (e.g., Alcohol Seller's Training) - Required
Physical Demands & Working Conditions
Perform in a fast-paced work environment which requires detailed work and precision
Work with Customers and stay attentive to their needs
Work a flexible schedule, based on business needs
Work in varying conditions; work while exposed to hot, wet, and/or cold conditions
Constantly walk, reach at waist, grasp
Occasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push / pull with arms, twist, pinch, perform fine motor movements
Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs**
Use a manual pallet jack multiple times per day
While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 2/1/2024
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Worksite address
houston, TX, 77246, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.