HR Partner, Human Resources, AMZL

Job description

Job ID: | Amazon.com Services LLC

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence.

Key Responsibilities

Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.

Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.

Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.

Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow‑up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.

Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.

Support the execution of site‑level engagement, communication, and culture‑building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.

Learn to track and summarize PXT‑related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.

Promote the use of self‑service tools to resolve routine employee and manager questions. Help identify recurring gaps and elevate opportunities to improve tool usability or adoption.

Basic Qualifications

Experience handling confidential information

Bachelor's degree

Basic proficiency with Microsoft Office Suite (e.g., creating documents in Word, using basic spreadsheet functions in Excel, managing calendars/emails in Outlook)

Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance)

Preferred Qualifications

Degree in HR, Management, Business, Labor Relations, Psychology, or a related field

Experience in customer service or people‑facing roles, demonstrating effective verbal and written communication skills

Demonstrated ability to analyze information, solve problems, and make data‑driven decisions

Intermediate skills in Microsoft Excel (e.g., ability to use pivot tables, v‑lookups, and formulas)

Proficiency in using AI‑powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements

Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end‑user experience

Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast‑paced, dynamic environments

Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy

Ability to exercise sound judgement and navigate ambiguous situations with limited direction

Basic understanding of HR processes and policies

Demonstrated problem‑solving skills and resourcefulness

Salary and Benefits

USA, IN, Elkhart – 51,300.00 – 89,800.00 USD annually. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and options for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Worksite address

elkhart, IN, 46516, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.