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Job description
Student Success Coaches will support a roster of approximately 300 undergraduate students, focusing on student success and persistence to graduation. Coaches will provide guidance in non-cognitive skill development, academic planning, utilizing resources, and campus engagement. They will contact and meet with students frequently and maintain records on each of their assigned students. Coaches will report directly to the HUB Student Success Center Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Collaborate with the HUB Director on student success and retention initiatives and supports
Maintain regularly scheduled one-on-one coaching appointments with incoming and current students with a particular emphasis on freshman and probation students
Assign and maintain coaching roster
Assist the Director in the recruitment and hiring of peer tutors
Maintain all tutor program records through WCOnline
Attend all Student Success Coach training sessions
Provide accountability for students with course scheduling, time management, and long-range planning based on student needs, strengths, and goals
Provide support, services, assistance, and referrals to appropriate university offices
Input qualitative and quantitative data into student success software
Provide presentations on Student Success related topics in classroom settings and at campus events
Provide walk-in services, short-term interventions, and digital guidance as needed
Contact current and prospective students by phone prior to the start of fall semester
Respond to HUB email and social media
Work on additional tasks assigned by the HUB Student Success Center Director
QUALIFICATIONS Excellent written and verbal communication, including active listening skills;
Desire to contribute to a positive and harmonious team environment;
Highly motivated to serve students and encourage their educational goals;
Comfort with both one-on-one and group facilitation;
Motivated to learn new skills; able to deliver and receive constructive feedback;
Able to prioritize multiple tasks and meet deadlines.
EDUCATION and/or WORK EXPERIENCE Bachelor's degree required
Background in education, student support, psychology, or counseling knowledge and skills
Interested candidates should submit their cover letter, resume, and application directly to Dr. Angela Waltrip at
Worksite address
cleveland, TN, 37312, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.