About this opportunity
ProSidian Consulting lists this Human Center Design (HCD) Consultant opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Human Center Design (HCD) Consultant
ProSidian Consulting seeks a Human Center Design (HCD) Consultant to support requirements that address the global demand for, and use of, modern Human Capital Program Strategies that foster sustainable development and develop solutions to problems by involving the human perspective in all steps of the problem-solving process. This role will be anchored in the USA (CONUS) but services both Domestic and International Projects (OCONUS).
Primary Responsibilities Include:
Apply a keen understanding of user interaction design principles to a variety of solutions, subject areas, and applications
Conceptualize and develop plans to track user experiences from early concepts to prototypes and specifications
Consults strategically to remove barriers and accelerate the work of teams across the system and works horizontally to educate and advocate for discipline within the process
Contribute to project deliverables including an activity work plans, interim reports, finals reports, slide decks, and case studies
Design HCD programs, policies, and processes centered on human-centered design for product development, global health outcomes, testing process, marketing, business process, compliance, risk management, and human capital strategies.
Engage with The Human Center Design (HCD) Society and contribute to Practice Building Thought Leadership
Exhibit technical capabilities and familiarity with ISO 13407:1999 Human-centered design processes for interactive systems
Facilitate the early development of multiple potential concept(s) and/or solution plan(s) to the problem(s) and/or issue(s) with users.
Identify and align Innovation Strategy across the enterprise in diverse ecosystems
Implement the rare mix of creative and analytic thinking, with your right brain and left brain getting along perfectly well.
Lead CONUS/OCONUS Client pursuits and Client Engagements centered on HCD
Lead the design and passionate brand development and great storytelling constantly seeking content to inspire your work.
Participate in meetings and presentations with stakeholders, clients, partners, contractors, employees, and collaborating partners.
Participate in performing reviews and analysis of existing product/interventions/solutions, conducting analogous observations and/or field research, and synthesizing research, analysis, to identify themes and opportunities surrounding the current problem(s) and/or issue(s).
Serve as an advocate for stakeholder-centered interaction design throughout the development process
Use sketches, diagrams, and prototype mock ups to effectively communicate and plan tests of early-stage ideas within and outside of immediate teams
Base Human Center Design (HCD) Consultant Methods: A three-phase methodology.
In Phase 1 we emphasize the construction of a use case document. This document can be used to detail the context of use of the system by utilizing story-boarding, paper prototypes, and mock-ups in conjunction with user interviews to gather insightful user feedback on different proposed concepts.
In Phase 2 we emphasize the use of expert usability inspections such as heuristic evaluations and cognitive walk through with small multidisciplinary groups to review the prototypes born out of the Phase 1 feedback.
Finally, in Phase 3 we emphasize classical user testing with target end users, using various metrics to measure the user experience and improve the final prototypes.
Qualifications
Minimum Bachelor's degree
High-level business acumen, critical thinking, and business modeling experience
Superior written and verbal communication skills, and an ability to tell compelling stories about your designs and present your work with confidence
Experience planning and leading concept workshops, leading change, analyzing and synthesizing outputs & delivering visual product designs
Deep understanding of Human Center Design (HCD) methodologies and user experience design Innovation – success developing new ideas through collaboration across a matrix organization
Maintain active participation and Certified Recognition in the HCE Environs
Demonstrated ability to design and manage field-based research studies.
Demonstrated ability to work with a wide range of government and civil society counterparts and donor and UN partners.
Excellent oral and written communication skills in English and other languages
Additional Information
Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership – ability to guide and lead colleagues on projects and initiatives
Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation – persistent in pursuit of quality and optimal client and company solutions
Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization – ability to manage projects and activity, and prioritize tasks
Other Requirements
Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
Benefits and Highlights
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs.
Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected
Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.