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Human Resources Director

charlotte, NC

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About this opportunity

Forge Search lists this Human Resources Director opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

We are partnering with a well-established, privately-owned company looking for a Human Resources Director to join their team. The Human Resources Director serves as a strategic and hands-on leader responsible for overseeing all aspects of the Human Resources function. This role partners closely with executive leadership to support the company’s people strategy, employee experience, organizational growth, and operational effectiveness.

The ideal candidate brings a strong foundation in employee relations, benefits administration, compliance, organizational development, and recruitment, paired with a high level of emotional intelligence, professionalism, discretion, and sound judgment.

This is an on-site role in Charlotte, North Carolina.

ESSENTIAL DUTIES & FUNCTIONS:

Serve as the primary resource for employee relations matters across the organization

Provide coaching and guidance to managers regarding performance management, conflict resolution, disciplinary action, and workplace concerns

Conduct and manage employee investigations with professionalism, discretion, and objectivity

Support organizational restructuring, workforce planning, and employee communication initiatives

Oversee all employee benefits programs including medical, dental, vision, disability, life insurance, and retirement plans

Partner with benefits brokers and vendors to evaluate plan design, utilization, and cost management strategies

Lead annual open enrollment processes and employee benefit communications

Support employees with benefit-related questions, claims issues, leave administration, and coverage changes

Manage and administer FMLA, ADA accommodations, short-term disability, long-term disability, and other leave programs

Ensure compliance with all applicable federal, state, and local employment laws and regulations

Maintain and update employee policies, procedures, and handbooks

Partner with leadership to support recruitment efforts for both corporate and operational roles

Serve as a trusted advisor to executive leadership on people-related matters

Collaborate across departments to support business objectives and organizational growth

Provide oversight and mentorship to HR team members as appropriate

QUALIFICATIONS:

Bachelor’s degree in Human Resources, Business Administration, or related field preferred

8+ years of progressive Human Resources experience

Strong background in employee relations and benefits administration required; experience with HRIS systems and benefits platforms

Experience supporting both professional and operational/field employee populations preferred

Experience within multi-entity or service-based organizations preferred

Strong emotional intelligence and interpersonal skills

High level of discretion, maturity, and professionalism; Ability to navigate sensitive situations with empathy and sound judgment

Ability to build trust and credibility across all levels of the organization

Proficient in Microsoft Office Suite including Outlook, Word, and Excel

Comfortable with 10-15% travel

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Worksite address

charlotte, NC, 28245, US

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