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Trellis Supportive Care

Human Resources Director

northern, KY

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About this opportunity

Trellis Supportive Care lists this Human Resources Director opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

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Human Resources Director

Full Time Winston Salem, NC, US

4 days ago Requisition ID: 2268

Human Resources Director

Trellis Supportive Care

Location: Winston-Salem, NC / Department: Human Resources /Reports To: VP of Human Resources /Type: Full-Time, Exempt

About Us

Trellis Supportive Care is a mission-driven non-profit healthcare organization dedicated to ensuring exceptional, compassionate hospice and palliative care for individuals and families facing serious, life-limiting illnesses. As a community-based, not-for-profit organization, we have proudly served the Piedmont/Triad for decades, building trusted relationships within the communities we call home. We operate in a fast-paced, high-impact environment where every team member plays a direct role in improving patient outcomes and organizational sustainability.

Position Summary

We are seeking a vibrant, hands-on HR Director to lead and personally execute our HR function. This is not a purely strategic or oversight role - the ideal candidate is a working leader who will roll up their sleeves to handle employee relations matters directly, drive engagement, retention and recognition initiatives, oversee performance management and coaching, administer the employee benefits program, understand and work collaboratively with payroll and compensation, and ensure ongoing compliance with employment regulations. This role is critical to support our workforce as we navigate the demands of a fast-paced serious illness environment.

Key Responsibilities

Employee Relations

Serve as the primary point of contact for employee relations issues, conflict resolution, and workplace investigations

Provide hands-on coaching and support to managers on employee-related matters

Foster a positive, inclusive, and compliant workplace culture

Performance Management

Own the performance review process end-to-end, including tools, timelines, and manager training

Partner directly with department leaders on performance improvement plans and goal setting

Serve as trusted and impartial advisor and provide effective leadership through communicating performance expectations and providing feedback on performance

Responsible for HR related policies, procedures and consistent practices

Provide analysis and reporting of HR key metrics

Engagement, Retention & Recognition

Design and personally lead employee retention strategies tailored to healthcare/non-profit staff

Develop and run recognition programs to support morale and engagement

Monitor turnover trends and implement targeted interventions

Benefits & Compensation

Oversee and ensure successful programs related to the employee benefits programs including medical, dental, vision, life, ancillary benefits

Act as an administrator and primary point of contact for the 403(b) Retirement Plan

Directly manage payroll processing and ensure compliance by understanding the full cycle process

Work collaboratively with the Payroll Administrator and act as back up as needed

Administer and maintain competitive compensation structures and benefits programs

Conduct periodic salary benchmarking and equity analyses

Employment Regulations & Compliance

Ensure organizational compliance with federal, state, and local employment laws (FLSA, FMLA, ADA, EEOC, HIPAA-related HR matters, etc.)

Maintain up-to-date policies, employee handbooks, and required labor postings

Manage audits, reporting, and risk mitigation related to HR compliance

Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field; master's degree preferred

7+ years of progressive HR experience, including 3+ years in a leadership role; healthcare or non-profit experience strongly preferred

SHRM-CP/SCP or PHR/SPHR certification strongly preferred

Demonstrated hands-on experience with payroll systems (ADP), HRIS platforms, and compensation analysis

Strong working knowledge of employment law and regulatory compliance

Enthusiastic team leader with a strong drive to create a positive and dynamic work environment

Excellent interpersonal, conflict-resolution, and communication skills

Ability to thrive in a fast-paced, resource-conscious non-profit environment, balancing strategic thinking with direct, hands-on execution

High proficiency with Microsoft 365

What We Offer

Competitive salary commensurate with experience

Medical, Vision, and Dental plans

Robust Paid Time Off

403b Retirement plan with matching

The opportunity to make a meaningful impact on a mission-driven healthcare team

Career growth through collaboration with experienced Leaders

Contact Charlotte Akers, Talent Acquisition Manager with Trellis Supportive Care for questions about this position

***Annual flu vaccination required during flu season (medical or religious exemptions considered)

***Equal Opportunity Employer – All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status

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