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Human Resources Director

winston salem, NC

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About this opportunity

HR Jobs lists this Human Resources Director opportunity in winston salem, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Trellis Supportive Care is a mission-driven non-profit healthcare organization, and this full-time, exempt Human Resources Director role is designed to be deeply hands-on. In this onsite position in Winston-Salem, NC, you will lead and execute core HR functions that strengthen employee relations, performance management, engagement and retention, benefits administration, and compliance with employment regulations.

Role focus

As the primary HR leader, you will serve as a trusted advisor for managers and employees, helping resolve complex employee relations matters, guiding performance expectations, and ensuring consistent HR policies and practices. You will also partner with department leaders on performance improvement plans and goal setting, while owning the performance review process end-to-end.

Responsibilities

Act as the primary point of contact for employee relations issues, conflict resolution, and workplace investigations

Provide hands-on coaching and support to managers on employee-related matters

Support a positive, inclusive, and compliant workplace culture

Own the performance review process end-to-end, including tools, timelines, and manager training

Partner with department leaders on performance improvement plans and goal setting

Provide effective leadership by communicating performance expectations and delivering performance feedback

Manage HR policies, procedures, and consistent practices

Analyze and report HR key metrics

Design and personally lead employee retention strategies for healthcare and non-profit staff

Develop and run recognition programs to support morale and engagement

Monitor turnover trends and implement targeted interventions

Oversee employee benefits programs, including medical, dental, vision, life, and ancillary benefits

Administer the 403(b) Retirement Plan as an administrator and primary point of contact

Direct payroll processing and ensure compliance by understanding the full-cycle payroll process

Collaborate with the Payroll Administrator and act as backup as needed

Administer and maintain compensation structures and benefits programsConduct periodic salary benchmarking and equity analyses

Ensure compliance with federal, state, and local employment laws, including FLSA, FMLA, ADA, EEOC, and HIPAA-related HR matters

Maintain up-to-date policies, employee handbooks, and required labor postings

Manage audits, reporting, and risk mitigation related to HR compliance

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field (master’s degree preferred)

7+ years of progressive HR experience, including 3+ years in a leadership role

Healthcare or non-profit experience strongly preferred

SHRM-CP/SCP or PHR/SPHR certification strongly preferred

Hands-on experience with payroll systems (ADP), HRIS platforms, and compensation analysis

Strong working knowledge of employment law and regulatory compliance

Enthusiastic team leader who creates a positive, dynamic work environment

Excellent interpersonal, conflict-resolution, and communication skills

Ability to thrive in a fast-paced, resource-conscious non-profit environment while balancing strategy and direct execution

High proficiency with Microsoft 365

Tools and technologies

ADP

HRIS

Microsoft 365

Benefits

Competitive salary commensurate with experience

Medical, Vision, and Dental plans

Robust Paid Time Off

403(b) Retirement plan with matching

Annual flu vaccination required during flu season, with medical or religious exemptions considered

Location: Winston-Salem, NC (onsite)

Department: Human Resources

Reports to: VP of Human Resources

Type: Full-Time, Exempt

For questions about this position, contact Charlotte Akers, Talent Acquisition Manager at Trellis Supportive Care.

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Worksite address

winston salem, NC, 27104, US

Who can apply

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