Human Services Clinical Counselor II

Job description

Position Overview

This position has been reposted. Previous applicants are still being considered and do not need to reapply. Hiring rate will be determined based on qualifications and internal equity. This role is responsible for identifying and connecting with substance use, mental health, and criminal justice partners in Cumberland County to build strong collaborative relationships. It also facilitates community-based solutions to improve outcomes and engagement for individuals with substance use or mental health disorders who are involved with the criminal justice system. This includes supporting diversion opportunities across the Sequential Intercept Mode - from pre-booking to incarceration and post-release. This position further focuses on strengthening system engagement with key partners and stakeholders.

Examples of Duties

Duties for this position included, but are not limited to:

Coordinate and implement Crisis Interview Team (CIT) training in collaboration with Alliance Health for law enforcement, first responders, and community partners.

Facilitate partnerships and system improvements along the Sequential Intercept Model (SIM), supporting diversion opportunities and improved engagement at each intercept point.

Collect and analyze data to identify system gaps, track CIT participation, and evaluate outcomes.

Lead community engagement efforts, including outreach, recruitment, and education related to crisis response and behavioral health initiatives.

Collaborate with internal and external partners such as the Cumberland-Fayetteville Opioid Response Team (C-FORT), the SIM Taskforce, and the Jail Health Committee to enhance coordination of care and re-entry services.

Provide consultation and education to public and private entities serving individuals with special health care needs or those involved with the justice system.

Employee is subject to be called upon anytime to help the agency respond to a public health emergency which may include, but is not limited to, outbreak investigations, staffing mass dispensing or immunization clinics, providing disaster relief, or other incidents (man-made or natural and intentional or non-intentional) as they arise, or any public health response requested by the Health Director.

Minimum Qualifications

Master's degree in a human services field from an appropriately accredited institution and two years of counseling/therapy experience in areas such as rehabilitation counseling, pastoral counseling, marriage and family therapy, child life program, or related human services field that provides the experience in techniques of counseling and therapeutic assessments, one of which must have been supervised; or, bachelor's degree in a human service field from an appropriately accredited institution and three years of related human service counseling or therapy experience which provides the above experience, one of which must have been supervised; or an equivalent combination of education and experience. Degrees must be received from appropriately accredited universities. Applicants who have obtained their education outside of the U.S. and its territories must have their academic degrees validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S. The National Association of Credential Evaluation Services (NACES) is a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at College transcripts, relevant certifications/licences and verification of equivalent degree, if applicable, may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Public Health Human Resources, 1235 Ramsey Street, Fayetteville, NC 28301. If selected for the position, a formal transcript will be required within 30 days of hire.

Knowledge, Skills and Abilities

Thorough knowledge of assessment and counseling/therapy principles and their practical application to complex individual and family work, groupwork crisis intervention, and community issues. Demonstrated knowledge of substance use, behavioral health and intellectual/developmental disabilities and the criminal justice system. Knowledge of the primary purpose and functions of community agencies. Requires solid understanding of public health issues. Demonstrated highly effective communication and interpersonal skills. Demonstrated problem solving and conflict resolution skills are essential. Must be familiar with effective counseling and crisis intervention strategies for disadvantaged and diverse client populations. Must be familiar with available resources and organizations and the ability to coordinate these as needed. Requires ability to deal tactfully with others and to exercise good judgment in appraising situations and making decisions. Ability to work in and maintain partnership with patients and with other service providers to elicit needed information. Strong computer skills to accurately record assessments, interventions, care plans and other services rendered and to interpret and explain records, reports, and medical instructions to allow communication of patient record documentation and accessing of information. Ability to plan, coordinate, and supervise the work of others. Must have or obtain and maintain a valid North Carolina driver's license with an acceptable driving record. Background check and negative drug test are required.

Benefits

Cumberland County Department of Social Services Health-care Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all full time employees. The link below provides detail information regarding insurance coverage: CREDIT UNION Employees are eligible to join State Employees Credit Union and Bragg Mutual Federal Credit Union. Savings accounts and loan payments can be made through payroll deductions. DIRECT DEPOSIT Employees are eligible to have their paychecks deposited directly to their account at any banking institution. The net pay is direct deposited by 9:00 AM on the County's pay date. ANNUAL LEAVE Less than 2 years of service 3.42 hours per pay period = 96 hours (12 days) 2-4 years of service 4.37 hours per pay period = 120 hours (15 days) 5-9 years of service 5.33 hours per pay period = 144 hours (18 days) 10-14 years of service 6.28 hours per pay period = 168 hours (21 days) 15-19 years of service 7.24 hours per pay period = 192 hours (24 days) 20+ years of service 8.19 hours per pay period = 216 hours (27 days) Sick Leave All Employees 3.42 hours per pay period = 96 hours (12 days) HOLIDAYS State recognized holidays off: New Year's Day, ML King's Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day (2 days), and Christmas Day (3 days). MILEAGE $0.54 reimbursement per mile driven using personal automobile for company business. DRIVERS LICENSE If you presently have an out-of state license, you must obtain a valid NC Driver's License prior to beginning employment with Cumberland County DSS. *See Safe Driving Policy* DRUG TESTING Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal for the conditional employment offer. *See Drug Free Workplace Testing Policy* RETIREMENT PLAN Unreduced retirement benefits at age 65 with 5 years of service: or at age 60 with 25 years of credit, or any age after 30 years of service; reduced benefits after age 50 and 20 years of service or at age 60 with 5 years of service; disability benefits available after 5 years of service; death benefit paid to your beneficiary if you die in active service after one year of service. 401K ACCOUNT 1% contribution made by County to your NC401K account; no match required by employee. DEFERRED COMPENSATION Supplemental retirement programs through: ICMA, Programs PEBSCO (NACO), and 401 K (Payroll deduction available) EMPLOYMENT BENEFITS Employee can pay for insurance premiums, uninsured medical expenses, or child care with pre-tax dollars. Other insurance policies offered: dental, life, accident, disability and cancer. SCHOOL PARTICIPATION LEAVE Employee will be granted 4 hours per County fiscal year (July 1 - June 30) to attend child's school (Day Care - 12) for involvement at the child's school. Employee should furnish written verification from child's school that employee attended or was otherwise involved at that school during the time of leave. PLEASE NOTE: THE CUMBERLAND COUNTY DEPARTMENT OF SOCIAL SERVICES IS A SMOKE-FREE WORKPLACE.

Worksite address

fayetteville, NC, 28305, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.