About this opportunity
Florida Jobs lists this HUMAN SERVICES PROGRAM SPECIALIST opportunity in st augustine, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Human Services Program Specialist -
This is a highly responsible and sensitive position that provides case management to clients in the Ryan White Program. This position provides comprehensive medical and non-medical case management services to clients living with HIV/AIDS. This position serves as part of the interdisciplinary Florida Department of Health in St. Johns County (FDOH-SJC) Early Intervention Services (EIS)/Ryan White Program Team. These activities include but are not limited to:
Interviewing clients while completing initial and ongoing risk, need, and social assessments
All required forms, Eligibility process
Evaluating clients', including medical, social and psychological aspects, and developing an individualized Plan of Care (POC)
Coordinating and collaborating on going-care, education, and support with EIS Program Team to meet the individual POC
Coordinating services by connecting clients with community resources, healthcare providers, rehabilitation programs, or legal services, ensuring continuity of care and timely access to necessary support and services
Advocating for clients by helping them navigate complex systems, communicate with professionals, and make informed decisions about their care and/or other matters
Maintaining regular communication with clients and families, track progress, update care plans, and adjust strategies as needed to achieve desired outcomes
Keeping detailed records of client interactions, treatment plans, referrals, and outcomes, and may prepare reports for supervisor
Maintaining information in a confidential manner and disclosing information only after proper authorization has been obtained
Providing education, counseling and/or making appropriate referrals and linkages to meet client needs
Assisting with the coordination of all HIV counseling and testing
Completing HIV testing and counseling in accordance with statutory requirements
Conducting home visits and participating in outreach events
Assists with programmatic activities which include but are not limited to:
Compiling, maintaining and preparing data on clients involved in the program
Providing necessary reports and data for grant submission/application and/or administrative reporting
Performs other duties as required
Required Knowledge, Skills, and Abilities:
Knowledge of basic case management concepts and processes
Knowledge of interviewing techniques
Knowledge of HIV/AIDS treatment and care
Skilled in written and oral communication
Skilled in active listening, empathy, and conflict resolution
Ability to work independently but also work as part of a team when needed
Ability to communicate proficiently and effectively with clients and professionals
Ability to utilize MS Office programs and database management systems
Ability to complete data/statistical analysis and scientific methods
Ability to prioritize and organize work assignments
Ability to operate technical equipment
Ability to work in a fast-paced environment
AIDS Education and Training Center (AETC) sponsored case management training completed within six months of hire
Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): Valid Florida driver license, HIV 500/501 certification within 60 days of hire (Florida Statute 381.004)
Other job-related requirements for this position:
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency
Working hours: (A) Daily from 8:00 to 5:00 (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.) This position requires daily in-office or field work
Minimum - Must have a valid Florida driver's license. Must be willing to physically come in the office daily and or perform field work.
Where You Will Work: ST. Johns County Health Department
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.