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Modern Heating & Air

HVAC CSR / DISPATCHER

altoona, IA

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Job description

HVAC CSR / DISPATCHERJoin our team as a HVAC CSR / DISPATCHER. Are you a master at multitasking? Do you thrive in a fast-paced environment? Are you passionate about making people FEEL GOOD INSIDE by providing top-notch customer service? If so, we want you to join our team at Modern Heating & Air.Job Responsibilities:Manage incoming service calls and dispatching technicians efficientlyProvide exceptional customer service to clients, ensuring they FEEL GOOD INSIDE about their experienceSchedule service appointments and maintain accurate recordsAssist with billing and invoice processingCoordinate with technicians to ensure timely service deliveryQualifications:Previous customer service experienceStrong communication and organizational skillsAbility to work well under pressureProficiency with computer systems and softwareKnowledge of HVAC systems is a plusIf you have a passion for helping people FEEL GOOD INSIDE and want to be part of a dynamic team, we'd love to hear from you!About Us:Modern Heating & Air is a family-owned and operated HVAC company serving the central Iowa area since 2010. We are dedicated to providing our customers with exceptional service and top-quality products to ensure they FEEL GOOD INSIDE about their home environment. Our team of highly trained technicians is committed to exceeding customer expectations and creating comfortable living spaces for all our clients.

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altoona, IA, 50009, US

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