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Job description
Benefits
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
401(k) matching
Location
South Windsor, Manchester, Glastonbury, East Hartford & Ellington Territory
Compensation
$90,000–$110,000 Base Salary + Performance Bonus
Expected Total Compensation
$110,000–$175,000+
Help Build Connecticut's Next Great HVAC Company
This is not a typical Operations Manager position.
One Hour Heating & Air Conditioning is launching a new Connecticut operation, and we are looking for a leader to help build the business, develop the team, and create the systems that drive long-term success.
You will work directly with ownership as a member of the founding leadership team. This role offers a clear path toward General Manager and future executive leadership opportunities as the company grows.
If you are looking to maintain the status quo, this may not be the right fit.
If you want to build something meaningful, develop people, drive results, and help shape the future of a growing organization, we want to talk.
Why Join Us
Founding leadership team opportunity
Direct partnership with ownership
Clear General Manager succession path
Significant advancement opportunities
Veteran-owned, mission-focused culture
Industry-leading One Hour brand
Performance-based compensation tied to results
Opportunity to make a visible impact
Career Path
Operations Manager → General Manager → Multi-Location General Manager → Regional Operations Manager → Vice President of Operations
Position Summary
The Operations Manager is responsible for profitability, operational performance, customer satisfaction, employee development, safety, and execution across service, installation, dispatch, customer service, fleet, and inventory operations.
This individual must be both a strong leader and a builder.
Key Responsibilities
Lead daily branch operations
Drive revenue growth, profitability, and gross margin performance
Recruit, develop, and retain top talent
Improve operational systems and workflows
Optimize scheduling, workforce planning, and technician utilization
Monitor KPIs and financial performance
Lead safety and compliance initiatives
Conduct field observations and quality inspections
Resolve escalated customer issues
Manage vendor, fleet, and inventory performance
Qualifications
Required
Leadership experience managing service, trades, construction, mechanical services, or field-service operations
Proven success leading teams and improving performance
Strong financial and business acumen
Workforce planning and scheduling experience
Excellent communication and leadership skills
Valid driver's license
Highly Preferred
Residential HVAC industry experience
HVAC service and installation leadership experience
Experience managing technicians, installers, dispatch, and customer service teams
ServiceTitan experience
EPA or NATE certifications
Franchise operations experience
Multi-location leadership experience
Compensation & Benefits
$90,000–$110,000 Base Salary
Annual Bonus Opportunity
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Holidays PTO
Leadership Development Programs
Continuing Education & Training
Company Vehicle or Vehicle Allowance
Technology Package
About Us
DDS Legacy Group is a service disabled veteran-owned company focused on building enduring businesses through operational excellence, leadership development, and exceptional customer service.
We are building a high-performance HVAC organization where leaders are developed from within and employees have the opportunity to grow alongside the company.
If you are a builder, coach, and operator who wants to help create something special from the ground up, we encourage you to apply.
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Worksite address
south windsor, CT, 06074, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.