About this opportunity
Service Experts lists this HVAC Supervisor, Field Operations opportunity in goshen, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Journeyman Plumber SupervisorSupervises and provides technical and sales support for Journeyman plumbers who install, maintain, service, or clean plumbing fixtures, systems, or equipment. Assists plumbers with unusual or difficult assignments, trains and coaches Journeyman plumbers, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work. As needed due to staffing and customer needs, performs service, maintenance, and installation work. Work is performed under the direction of the General Manager, Master Plumber, or Plumbing Manager.Location Address: 8951 W U.S. Hwy 42, Goshen, KY 40026Key Responsibilities:Assists Journeyman plumbers with major, unusual or difficult assignments and/or problems. Conducts quality-control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness.Trains Journeyman plumbers on skills, company processes and procedures, as well as safety practices in preparation for them in becoming Master PlumbersResponsible for delivery of excellent customer service and sustaining high levels of customer satisfactionEnsures company property, vehicles, and tools are being used, maintained and properly accounted forRepresents the company professionally, honestly, and ethically in all business matters and activitiesEnsures that the company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered/replenished as needed. As needed, completes material requisition forms and other related administrative activities.Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and processes; safety rules, procedures, and practices; and the implementation of company initiativesAssists the General Manager with administrative tasks and other duties as needed or assignedAs needed to meet customer needs, performs service, maintenance, and installation workPerforms similar/other duties as needed or assignedRegular, reliable attendanceDesired Skills and Qualifications:High school diploma or GED with additional training and 4+ years' experience in PlumbingDemonstrated basic leadership skillsDemonstrated ability to train others in technical skills and effective customer serviceMust possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work areaEPA and safety certifications requiredCurrent knowledge of and continuing education in national, state, and local plumbing code regulationsKnowledge of machines and tools used in the construction or repair of houses, buildings and other structures. This knowledge includes the machine and tools design, uses, repairs, and maintenance.Working proficiency in basic mathematics and metric and standard measurementsProficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipmentFamiliar with the HVAC industry is preferredAdvanced skills in servicing plumbing equipment as well as related accessoriesProficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projectsProficient and able to operate all necessary tools and equipment to perform various service projectsEffective communication skills to communicate with customer and resolve customer issues, complaints, or concernsEffective and efficient time-management and organizational skillsValid driver's license with acceptable driving recordAvailable to work flexible hours and on-call shifts as neededAbility to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areasAbility to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.Ability to safely climb 300lb load capacity rated ladders with a 30lb tool beltNatural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perceptionAbility to lift up to 100pounds and ability to lift and carry items weighing up to 50 poundsEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email
Worksite address
goshen, KY, 40026, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.