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Job description
Housekeeper LeadThis position's primary responsibility is to inspect guest rooms after a housekeeper has cleaned checkout or stayover rooms to ensure they meet hotel standards. The shift is from 10:00 AM to 6:00 PM, and weekend availability is required for this position.A Housekeeper Lead will perform the same duties as a Housekeeper, but also serve as the primary point of contact for questions and/or be assigned special projects. In addition to serving as a lead, this role is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.QualificationsHigh School diploma or equivalent and/or experience in a hotel or a related field preferred.Supervisory and/or leadership experience is desirable.This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful, high pressure situations.Job ResponsibilitiesApproach all encounters with guests and employees in a friendly, service-oriented manner.Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.Thoroughly clean and restock the required number of guest rooms per shift.Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.Remove all trash and dirty linen from guest rooms.May assist with inspecting rooms and/or providing oversight of room attendant duties, as requested.Perform other tasks/jobs as assigned by the supervisor or manager.Access to back of house areas of the hotel and sensitive informationInteract and occasionally have unsupervised contact with guests and/or colleaguesAccess and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinetsMaintain a high level of trust and responsibilityRepresent the company with certain level of reputation and good character as well as exercise sound judgementAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanHyatt Place Richmond/Arboretum hotel is located in the heart of Richmond just 20 minutes away from the Richmond International Airport. Our location offers easy convenience to Chesterfield Towne Center, Kings Dominion, Maymont Park, and Metro Richmond Zoo. Our modern hotel offers spacious guestrooms designed for the modern traveler with plenty of space to work and relax. Guests enjoy our free Wi-Fi, outdoor pool, fitness center, and on-site dining.
Worksite address
richmond, VA, 23220, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.