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Native American Talent

Hybrid Chat Product Manager II — Grow Chat & Bots

village of williamsville, NY

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About this opportunity

Native American Talent lists this Hybrid Chat Product Manager II — Grow Chat & Bots opportunity in village of williamsville, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

M&T Bank Corporation in Williamsville, NY seeks a Contact Center Product Manager II- Chat to own the Chat channel portfolio and drive digital containment. You will lead end-to-end product lifecycle, analyze chat bot performance, and coordinate with business partners, technology, compliance, risk to ensure compliant, market-ready chat solutions.

The role requires a Bachelor's degree and 5+ years in marketing, product management, or related disciplines; hybrid work arrangement with 4 days in

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