About this opportunity
imanagecom lists this Hybrid Customer Reliability Engineer opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
iManage is hiring a Customer Reliability Engineer in Chicago with 3–5 years in escalation roles. You will lead P1/P2 incident responses, build and tune monitoring, and collaborate with product, engineering, and support teams to prevent outages.
You will automate and improve self-service, expand telemetry, and mentor others while maintaining in-office presence on Tuesdays and Thursdays for peer collaboration. The role emphasizes uptime, data-driven decisions, and customer advocacy.
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.