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Job description
Sun Life U.S. is a hybrid-enabled employer seeking a Customer Service Director to oversee specialty market servicing and call center performance. You will partner with Dental management to optimize resources and manage co-sourcing vendors to meet service levels.
The role emphasizes process improvements, training, and staff development. Requirements include a Bachelor's degree and 8+ years in customer service with 5+ years in healthcare/dental settings, plus strong leadership and project
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Worksite address
portland, OR, 97204, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.