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Job description
Volunteer Committee Job Descriptions
Family Selection Committee & Family Support Committee
About HFHNCC
Habitat for Humanity of New Castle County (HFHNCC) brings people together to build homes, communities, and hope. Through our Homeownership Program, we partner with individuals and families to achieve safe, affordable, and sustainable homeownership.
Our work is grounded in the belief that:
Homes are not given —they are earned through partnership
Families must demonstrate Need, Willingness to Partner, and Ability to Pay
Long-term success requires accountability, education, and support
Purpose of Committees
Both the Family Selection Committee and Family Support Committee play critical and complementary roles in:
Protecting the integrity of the program
Upholding fairness, consistency, and compliance
Supporting families with both accountability and compassion
Advancing HFHNCC’s mission through thoughtful decision-making and engagement
Shared Expectations for All Committee Members
Volunteer Code of Conduct
All volunteers are expected to:
Promote a respectful, inclusive environment
Maintain confidentiality
Uphold HFHNCC’s zero-tolerance policies (drugs, alcohol, weapons)
Respect boundaries and ethical guidelines , including gift policies
Protect the integrity of HFHNCC’s mission and programs
Report concerns through appropriate channels
Core Values in Action
Committee members are expected to:
Lead with integrity and fairness
Balance compassion with accountability
Support families without creating dependency
Reinforce that homeownership is earned through partnership
Impact Statement
Family Selection upholds the mission.
Family Support strengthens the family.
Together, we:
Build Homes
Build Stability
Build Accountability
Build Hope
Volunteer Committee Job Description
Family Support Committee (FSC – Support)
“Accountability Partner & Encourager”
Role Summary
The Family Support Committee serves as the primary relationship bridge between HFHNCC and participating families. Volunteers walk alongside prospective homeowners from acceptance through post-purchase, ensuring they remain on track, supported, and successful.
Key Responsibilities
Build a trusted, supportive relationship with assigned family(ies)
Conduct monthly check-ins and provide progress updates to staff
Guide families through:
Sweat Equity completion
Homeownership education requirements
Financial readiness and savings goals
The closing process
Transition to homeownership and post-purchase success
Monitor and support progress in:
Income stability
Credit maintenance
Debt management
Savings (including settlement funds)
Utilize HFHNCC tools:
Individual Service Plan (ISP)
Monthly progress reports
Financial tracking forms
Identify and communicate early warning signs or risks
Collaborate with staff and partners (e.g., housing counselors, financial coaches)
Primary Goal
Prevent de-selection by ensuring early intervention, accountability, and encouragement.
Qualifications
Strong relationship-building and listening skills
Empathy and sensitivity to challenges faced by low-moderate income households
Ability to balance support with accountability
Comfortable discussing:
Budgeting and finances
Personal goals and barriers
Experience in coaching, mentoring, or social services is a plus
Time Commitment
2-year commitment
Approximately 3–6 hours per month
Includes:
Monthly family meetings/check-ins
Committee meetings
Reporting responsibilities
Worksite address
wilmington, DE, 19894, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.