About this opportunity
ADUSA Corporate Support lists this Hybrid IT Service Delivery & Operations Lead opportunity in milford terrace, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ADUSA Corporate Support is seeking an experienced IT Operations professional to own Help Desk health, performance, and incident management. You will monitor incidents, SLAs, and service trends across internal teams and external partners to prevent degradation and drive improvements.
The role supports a hybrid work model with core Salisbury, NC location. Strong communication and coordination skills are essential for successful incident leadership and stakeholder engagement.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.