About this opportunity
ADUSA Corporate Support lists this Hybrid IT ServiceNow & Process Improvement Analyst opportunity in milford terrace, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Ahold Delhaize USA is seeking an IT Service Delivery professional to drive governance, knowledge management, and continuous improvement across the Help Desk and Technology Support ecosystem. You will establish and maintain operational standards, governance frameworks, and ITIL-based practices to enable consistent, high‑quality service delivery.
The role requires leading automation initiatives, reviewing performance with partners, and guiding service improvement from identification to closure.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.