About this opportunity
ACI Worldwide lists this Hybrid ITSM Director: Service Excellence & Observability opportunity in norcross, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A prominent technology company is seeking a Director of ITSM Operations to lead ITSM practices in a hybrid environment. The role involves driving excellence in incident, problem, and change management, ensuring solutions reliability, and mentoring a dynamic team. The ideal candidate should have over 10 years in IT operations and strong leadership capabilities, along with a bachelor's degree in a related field. This role offers competitive compensation and a hybrid work environment.
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Worksite address
norcross, GA, 30092, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.