About this opportunity
Pencor Services lists this IBM iSeries System Operator opportunity in palmerton, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Pencor Services, Inc. ISeries System OperatorCompany: Pencor Services, Inc.Full-Time Shift: Monday-Friday, 8AM-5PM however, will need to be available occasional evenings, weekends and holidays for production support, maintenance, system outages and critical incidentsPencor and its subsidiaries are Equal Opportunity EmployersThe iSeries System Operator's role is to run processes daily, weekly, monthly or as needed to support all business applications' needs. This individual also participates in some planning and implementation of policies and procedures to ensure system maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Will perform required processes for all applications residing on IBM iSeries System. May occasionally require performing operational tasks during non-business hours to minimize impact to business operationsGeneral Responsibilities include:Assisting with the management of all scheduling processesPerforming and testing routine system backups and restoresPerforming assigned tasks for all applications in a consistent and accurate mannerRunning assigned processes for the various applications supported and maintaining current and accurate documentation on performing those tasksEnsuring documentation/processes are clear and precise and easily accessedEnsuring the integrity and security of multiple databases and data transfers in accordance to business needs and industry best-practices regarding privacy, security and regulatory complianceManaging reports and Outqs; ensuring archiving processes are performedAssisting with the setting up of end user accounts, permissions and access rightsAnticipating, mitigating, identifying, troubleshooting and resolving hardware and software problems; Escalating incidents when necessaryAssisting with testing of application upgradesSupporting application development teams throughout project lifecyclesAssisting in software and hardware improvements, upgrades, patches, reconfigurations and on-going maintenanceRunning required reports in response to business user needsEnsuring operational tasks can be performed in your absence through documentation and training of other staff membersRunning reports to clean up IBM iSeries Outqs and old programs as well as various other objects in co-ordination with IBM iSeries AdminEnsuring telephone coverage during absence of AdministratorsBacking-up System ManagementCompleting and assigning milestones on operational duties in a timely mannerDeveloping IBM iSeries Control Language Programming (CLP) when requiredOther duties as assignedQualifications:H.S. Diploma or G.E.D.Minimum 3-5 years experience supporting IBM i (AS400, iSeries and Power Systems) environmentsEstablished residency in PennsylvaniaHigh-level manual dexterity to operate a computer keyboard, mouse, power tools and to handle other computer componentsAvailability to work occasional evenings, weekends, and holidays to support maintenance windows, system upgrades, testing, and disaster recovery activitiesExperience with IBM i Operating System Administration, including subsystem management, job management, message handling, and system monitoringExperience performing IBM i system upgrades, PTF installation, Technology Refresh updates, and system health checksExperience with data managementExperience documenting processesHands-on software and hardware troubleshooting experienceExperience managing tape libraries, virtual tape systems, and cloud backup solutionsExperience with batch processing, job queues, output queues, printer configurations, and spool file managementExperience using system monitoring and alerting toolsExperience with workload automation and job scheduling products such as Robot Scheduler, HelpSystems automation products, or equivalent solutionsWorking technical knowledge of network, PC and IBM iSeries platform operating systemsWorking technical knowledge of current systems software, protocols and standardsKnowledge of IBM i Security Administration, including user profiles, authorization lists, object-level security, and auditingKnowledge of high availability and replication solutions such as MIMIX, PowerHA, Quick-EDD, or similar productsFamiliarity with IBM i performance monitoring and tuning toolsGood understanding of the organization's goals and objectivesKnowledge of applicable data privacy practicesAdept at reading, writing, and interpreting technical documentation and procedure manualsStrong Customer Service SkillsProven Analytical and Problem-solving SkillsStrong Communication Skills - Oral and WrittenAbility to troubleshoot system performance issues using IBM i diagnostic toolsAbility to effectively prioritize and execute tasks in a high-pressure environmentAbility to present ideas and solutions in a user-friendly languageAbility to pay keen attention to detailAbility to work effectively within a team-oriented, collaborative environmentAbility to be highly self-motivated and work independently with minimal supervision and make sound operational decisions under pressure.Ability to collaborate with internal IT teams, software vendors, and business users to resolve system and application issuesAbility to sit for extended periods of timeWillingness to go the extra mile when necessary
Worksite address
palmerton, PA, 18071, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.