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U.S. Bank

ICG Merchant Sales Mid-Market West Division Manager

phoenix, AZ

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Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Key Responsibilities

Sales & Revenue Leadership

Own growth strategy and execution for the Middle Market merchant portfolio, delivering against revenue, pipeline, and conversion targets.

Lead enterprise and complex deal execution, including RFPs, executive client engagements, and multi-product solutions.

Drive disciplined sales management through pipeline reviews, Salesforce, deal strategy sessions, and forecasting rigor.

People Leadership

Lead, coach, and develop a team of Merchant Payment Executives aligned to the Middle Market vertical.

Set clear performance expectations, drive accountability, and build strong succession and talent pipelines

Foster a high-performance, inclusive sales culture focused on collaboration and continuous improvement.

Industry & Client Strategy

Serve as a subject-matter leader for the Middle Market vertical, translating industry trends into actionable sales strategies.

Partner with senior level Product, Pricing, and Technical Sales to shape industry-relevant solutions and positioning.

Strengthen client relationships through executive-level engagement and strategic account planning.

Cross Functional Collaboration

Partner with Relationship Management, Treasury, FX, and Capital Markets teams to deliver integrated client solutions.

Drive pipeline growth and revenue generation by proactively partnering with Middle Market Regional Sales Managers (RSM) to identify, qualify, and advance high-value joint opportunities.

Work closely with Merchant Technical Sales, PMI, and implementation teams to improve win rates and execution quality.

Provide feedback into product commercialization, roadmap priorities, and go to market execution.

Qualifications

Required Skills

Bachelor’s degree or equivalent experience.

10+ years of sales leadership experience within payments, financial services, or enterprise B2B solutions.

Expertise in developing a Middle Market vertical from inception through maturation, including market positioning, sales strategy, and client expansion.

Extensive background in merchant acquiring, payments, or adjacent fintech solutions.

Proven success leading enterprise sales teams and closing complex, multi-stakeholder deals.

Strong financial acumen with experience managing revenue, forecasts, and performance metrics.

Preferred Skills

Executive presence with the ability to engage C suite and senior client stakeholders.

Experience operating in a matrixed, highly collaborative organization.

Influence enterprise strategy, product direction, and commercialization execution.

Build and scale a high-impact sales organization aligned to complex client needs.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $169,380.00 - 207,020.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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Worksite address

phoenix, AZ, 85003, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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