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Job description
IDR is seeking a Workstation Technician for one of our top Healthcare clients in Walnut Creek, CA. This is a 2‑year contract role.
Responsibilities
Provide support for a Microsoft‑based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
Perform data transfer and recovery, email administration, and prepare assets for disposition while maintaining attention to detail and adhering to technical manuals and instructions.
Requirements
High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
Knowledge of operating systems, hardware configuration, and software installation.
2+ years in a client‑facing role (working with clinical staff, asset inventory).
Experience dealing with over five daily PC refreshes / 25 weekly PC refreshes.
Benefits
Full benefits during the contract (Medical, Dental, Vision, etc.).
Competitive compensation.
Excellent work/life balance.
Why IDR?
20+ Years of proven industry experience in 4 major markets.
Employee Stock Ownership Program.
Dedicated Engagement Manager committed to your success.
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.