Implementation Consultant

Job description

Client Onboarding Specialist

ADP is hiring a Client Onboarding Specialist to support the strategic implementation of payroll & HR solutions for mid‑sized business clients. The role focuses on building client relationships, guiding them through the onboarding process, and ensuring successful adoption of ADP services.

What You'll Do

Onboard clients and create exceptional onboarding experiences.

Implement ADP technologies by consulting, analyzing existing systems, and recommending solutions.

Partner with internal teams in sales and customer service to share information and address issues.

Multi‑task on time‑sensitive projects, follow up with clients, and maintain organization in a high‑volume environment.

Adhere to a daily schedule and manage inbound calls, especially during peak seasons.

Required Qualifications

High School Diploma.

1‑3 years of experience in client service, customer service, or systems integration.

Basic project management skills.

Ability to work overtime during peak seasons.

College degree preferred but not required; military experience also considered.

Benefits & Perks

Belong: access to Business Resource Groups and global networks.

Health: comprehensive benefits starting Day1.

Well‑being: support for mental health and community volunteering.

Company paid time off for volunteering.

Inclusive culture that values equity, inclusion, and belonging.

Diversity, Equity & Inclusion

ADP is committed to an inclusive, diverse and equitable workplace and provides equal employment opportunities for all qualified applicants. Hiring decisions are based on qualifications, experience, ability, availability, cooperation, and job performance.

Ethics

ADP upholds the highest ethical standards and expects employees to maintain integrity and respect in all interactions.

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.