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Montage International

In-Room Dining Order Taker (Part Time) - Pendry Chicago

chicago, IL

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About this opportunity

Montage International lists this In-Room Dining Order Taker (Part Time) - Pendry Chicago opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Telephone Sales AgentImagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry Chicago, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry Chicago is more than a job; it's a way of life. Don't just imagine the possibility—join us.Your LeadershipSupports the In-Room Dining department and its staff by answering incoming calls and taking guests' orders via phone or digital platforms and special requestsProvide menu recommendations, describe menu items, and address any guest inquiries regarding ingredients, allergens, or dietary restrictionsAccurately enter guest orders into the point-of-sale (POS) system, ensuring all special requests and modifications are correctly recordedCoordinate with kitchen and service staff to ensure timely preparation and delivery of orders, prioritizing based on guest preferences and timing requestsUpsell menu items, promotions, and special offerings to enhance the guest experience and increase revenueProcess payment transactions accurately, including cash, credit cards, room charges, and any applicable discounts or promotionsAssist with emails, ordering supplies, updating menu and information binders, guest amenity traces and set-up, as well as data entry and filing, and checking orders as they go outAssist with keeping the office clean and organizedClose out cash banks and pay out servers as neededDeliver on guests' expectations and have the desire to create WOW momentsPerform additional duties as assigned that may be outside the scope of duties, based on business needsAbout YouYou enjoy order taking and assisting othersYou have a passion for the food and beverage industryYou are personable and engagingYou are open to learning, developing, and growing both yourself, personally, and helping others do the sameYou are trustworthy and have integrityMust HavesAbility to work a flexible schedule including weekends and holidaysAbility to collaborate in a team environmentBasic communication skillsFood and beverage experience, a plusYou will EnjoyFree mealsFree uniforms and cleaningOngoing community outreach eventsAssociates' events throughout the year401(k) retirement plan with company matchingHotel DiscountsPhysical RequirementsAbility to stand and exercise mobility for extended periods of time during your scheduled shiftAbility to lift and carry up to 50 pounds regularly and for extended periods during the shiftAbility to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basisAt Pendry Chicago, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.The pay range for In-Room Dining Order Taker is $ hourly. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position.We offer an excellent benefits package for this role, which includes: 401(k) retirement plan with company matching, Paid Time Off (Sick Time), and hotel discounts.In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Worksite address

chicago, IL, 60601, US

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