About this opportunity
Alpaca lists this Incident Command Lead - 24x7 Resilience & AI Ops opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Alpaca is seeking a seasoned leader to build and run its 24x7 incident command function, ensuring rapid response across APAC, EMEA and AMER regions. You will drive severity models, escalation pathways, and KPI definitions while coordinating with engineering, risk, and partner communications teams.
You will own post-incident reviews, drive continuous improvement, and mentor a distributed team to uphold reliability and regulatory readiness in a fast-growing fintech environment.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.