About this opportunity
TPI Global Solutions lists this Information System Security Engineer opportunity in columbus, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Synovus Bank provides protection of employees, clients, property and assets through monitoring and utilization of electronic systems. Monitors alarm systems, fire detection, electronic access control, closed circuit television, GPS tracking and other automated building systems to deter and protect against fire, theft, burglary, vandalism, and all illegal and unauthorized activity.
Position Overview
The Security Systems Specialist is a highly technical, customer‑facing role responsible for monitoring, managing, and responding to security events across 400+ locations . This position operates within a fast‑paced Security Operations Center (SOC), requiring strong multitasking skills, professionalism, and the ability to navigate multiple systems simultaneously.
The ideal candidate is well‑spoken, friendly, and comfortable assisting employees with alarm, access, and security system issues. Prior experience in dispatch, operations centers, or security monitoring is highly preferred.
Shift & Schedule
This role requires willingness to work overnight hours .
Shift
6:45 PM – 6:45 AM
Three 12‑hour night shifts + one 6‑hour shift weekly
Rotation
Thursday–Sunday one month
Monday–Thursday the next month
Monthly rotation between the two schedules ("swamp back and forth")
Team Structure
3‑person team per shift in the Operations Center
Potential to move to day shift based on seniority and future vacancies.
Key Responsibilities
Monitor and manage security events across 400+ branch and corporate locations
Operate seven security systems simultaneously , including:
Video management systems
Access control and access management software
Alarm monitoring systems
Respond to and support employees with alarming/disarming issues
Provide clear, friendly, and professional customer service
Dispatch and coordinate responses for security incidents
Document events, actions, and communications using Microsoft Office Suite (Outlook, Word, Excel, etc.)
Maintain situational awareness and elevate issues appropriately
Follow industry‑standard security protocols and compliance requirements
Collaborate with team members to ensure 24/7 operational coverage
Required Skills & Qualifications
Excellent communication and customer service skills
Experience in dispatch , operations center , or security monitoring
Technical aptitude with security systems, access controls, and monitoring tools
Ability to remain calm, professional, and solution‑focused under pressure
Familiarity with basic security industry standards (or willingness to learn)
Proficiency with Microsoft Office Suite
Ability to work overnight shifts consistently
Preferred Qualifications
Prior experience in a Security Operations Center (SOC)
Knowledge of access management software and video surveillance systems
Background in corporate security, alarm monitoring, or physical security technology
Strong problem‑solving skills and comfort with high‑volume environments
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Worksite address
columbus, GA, 31900, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.