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NOVA Computer Solutions

Information Technology Field Technician

woodbridge, VA

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About this opportunity

NOVA Computer Solutions lists this Information Technology Field Technician opportunity in woodbridge, Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Are You Someone Who Likes to Get Out From Behind a Desk?

We’re looking for a hands-on IT Field Technician who enjoys variety, solving problems, working with technology, and being out in the field.

This is not a traditional desk-based IT support role. You’ll travel to different client locations, work with your hands, install and troubleshoot equipment, and help keep client environments running smoothly. One day you may be troubleshooting a network issue, and the next you could be installing equipment, running cable, or working on a project at a new location.

If you enjoy working with technology, getting your hands dirty, being up on ladders, using power tools, and having a different environment from day to day, we’d love to hear from you.

What You’ll Do:

Travel to various client sites to provide onsite IT support and services

Install, configure, troubleshoot, and maintain IT equipment

Install and mount network and technology equipment

Run, terminate, and troubleshoot network cabling and data drops

Assist with network infrastructure and technology installations

Use hand tools and power tools to complete installations and projects

Safely work from ladders when installing or servicing equipment

Diagnose hardware, network, and connectivity issues

Troubleshoot problems independently and research solutions when needed

Work alongside other technicians on larger projects

Communicate directly with clients and provide professional, friendly service

Document work completed and maintain accurate service tickets

Maintain tools, equipment, inventory, and company vehicles in an organized condition

This Role Requires You To Be Comfortable With:

Traveling: You’ll be traveling to different client locations throughout the workweek. Every day may look a little different.

Ladders: You’ll regularly use ladders to install and service equipment.

Tools: You should be comfortable using hand tools and power tools or be willing to learn.

Physical Work: This is an active position that requires standing, walking, bending, reaching, climbing, and lifting equipment weighing up to 50 pounds.

Customer Interaction: You’ll represent our company at client sites, so professionalism, communication, and customer service are extremely important.

What We’re Looking For:

Previous IT, technical, cabling, telecommunications, low-voltage, or field service experience

CompTIA A+ or other relevant certifications are a plus

Basic understanding of networking concepts

Comfortable working with computers, hardware, and technology

Comfortable using tools and learning new equipment

Strong troubleshooting and problem-solving skills

Ability to work independently while knowing when to ask for help

Professional communication and customer service skills

Reliable, dependable, and organized

Valid driver’s license and reliable transportation

Comfortable traveling between multiple client locations

Ability to safely perform the physical requirements of the position

The Ideal Person

You don't need to know everything on day one. We’re looking for someone who is hungry, humble, and smart — someone who is curious, enjoys learning, takes pride in their work, and isn't afraid to roll up their sleeves and figure something out.

Why Join Us?

Hands-on technical experience

Variety from day to day

Exposure to different technologies and client environments

Opportunity to grow your technical skill set

Work alongside an experienced technical team

PTO, 401(k) with 3% company match, health and dental insurance

Pay of $17-25/hour

Ready to apply?

Quick apply with your resume

OR

Get a head start on the application process through our online portal here:

Worksite address

woodbridge, VA, 22195, US

Who can apply

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