About this opportunity
The Planet Group lists this Information Technology Support Specialist opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Base pay range
$25.00/hr - $30.00/hr
3 Month Contract – On Site in Boston, MA
No 3rd Party Recruiters
Summary
1–3 years in a Help Desk, IT Support, or Desktop Support role.
Must have solid imaging skills.
Polished communication skills; via phone calls and Teams.
Patient and empathetic, with the ability to translate technical jargon into plain language for non-technical users.
Comfortable in a corporate setting, ideally with experience supporting on‑site and remote users.
Technical Skills
Operating Systems: Working knowledge of Windows 10.
Software: Familiarity with Microsoft Office 365.
Systems & Tools: Hands‑on experience with Active Directory (e.g., password resets, account creation).
Hardware: Confident in basic PC troubleshooting, imaging, and peripheral setups.
Networking: Foundational understanding of LAN/WAN concepts and basic network troubleshooting.
Education
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, but not required with equivalent hands‑on experience.
Seniority Level
Associate
Employment Type
Contract
Job Function
Information Technology
Industries
Staffing and Recruiting
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.