About this opportunity
KORE1 lists this Information Technology System Manager opportunity in miami, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
IT Systems Manager in the Miami Gardens and Davie, Florida area.
THIS ROLE IS ONSITE IN MIAMI GARDENS AND DAVIE, FLORIDA AREA.
Summary
We are seeking an experienced and service‑oriented IT Systems Manager to lead our Information Services function. In this role you will oversee all aspects of IT operations for our organization of approximately 400 employees, ensuring our technology infrastructure enables business success while delivering an exceptional experience to every user.
The ideal candidate combines deep technical expertise with a passion for service excellence. You will modernize and optimize our systems, lead a high‑performing team, and partner with leadership to drive digital transformation, all while maintaining robust security and compliance standards.
Essential Functions
Modern Workplace Enablement Own and optimize the Google Workspace suite to deliver a unified, intuitive digital workspace
Manage identity, access, and security tools including MFA, conditional access, and role‑based policies
Oversee device provisioning, patching, and compliance across all endpoints
Ensure laptops, conference rooms, and collaboration tools function seamlessly across all locations
Partner with HR and Operations to deliver frictionless onboarding and offboarding experiences, from account creation to first‑day readiness
Hybrid Infrastructure Oversee on‑premises servers and network resources with a focus on uptime, performance, and scalability
Lead initiatives to modernize legacy systems and drive secure cloud adoption where it delivers business value
Manage vendor relationships and licensing for hardware, software, and cloud services
Maintain comprehensive system documentation, lifecycle tracking, and IT asset management
Plan for future expansion and ensure infrastructure scales with organizational growth
Security & Compliance Protect organizational assets through a strong security posture, least‑privilege principles, and vigilant monitoring
Partner with Compliance and QA teams to align systems with data integrity standards and regulatory requirements
Coordinate patch management, endpoint protection, and incident response protocols
Conduct periodic risk assessments and drive continuous improvement in cybersecurity awareness and resilience
Strategy, Projects & Innovation Collaborate with senior leadership to align IT strategy with the organization's digital transformation roadmap
Evaluate emerging tools and cloud capabilities that simplify workflows, reduce downtime, and enhance quality of life for end users
Lead cross‑functional projects, from system rollouts to process automation, ensuring minimal business disruption
Manage IT budgets responsibly, balancing innovation with cost efficiency
Stay current on market trends and leverage technology to optimize business opportunities
Leadership & Culture of Service Lead, mentor, and develop the Information Services team, fostering a culture of accountability, responsiveness, and continuous learning
Redefine IT as a strategic service function, ensuring every interaction delivers value, simplicity, and trust
Establish and track measurable goals for system uptime, service quality, and user satisfaction
Serve as the escalation point for complex issues, communicating with transparency and empathy
Champion innovation, continuous improvement, and operational excellence across all IT functions
Education & Experience
Bachelor's degree in Information Technology, Computer Science, or related field (Master's degree preferred)
5+ years of progressive IT experience, including at least 2 years in a leadership or supervisory role
Technical Skills
Deep expertise in Google Workspace administration and optimization
Proven ability to manage hybrid environments (on‑premises and cloud) with strong command of networking fundamentals
Solid understanding of identity and access management principles and tools
Experience with endpoint management, security tools, and compliance frameworks
Leadership & Soft Skills
Demonstrated success in service delivery leadership, end‑user experience optimization, and change management
Excellent interpersonal and communication skills with the ability to translate technical concepts into clear, actionable language for diverse audiences
Strong troubleshooting, prioritization, and project management abilities
A mindset rooted in service, simplicity, and continuous improvement
What Success Looks Like
IT is recognized as a trusted partner that enables, not hinders, business operations
Systems maintain high availability with minimal unplanned downtime
Employees feel supported and empowered by technology from day one
Security posture is strong, compliant, and continuously improving
The IT team is engaged, growing, and delivering measurable value
Compensation
Base pay range: $110,000.00/yr – $140,000.00/yr. Compensation depends on experience but is typically $110-140k annually.
Benefits
Medical insurance, vision insurance, 401(k), disability insurance.
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Worksite address
miami, FL, 33222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.