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Job description
IT Training Manager | Boston, MA - Hybrid (4 Days On-Site) | $110,000 - $150,000
A long-established Boston-based professional services firm is seeking a hands-on Learning & Development Manager to lead onboarding, training, and continuous education across the organization. This is a high-impact role in a lean, collaborative environment—ideal for someone who thrives on ownership, visibility, and direct engagement with end-users.
About the Role
You’ll design and deliver firmwide training programs, support new software rollouts, and ensure a seamless experience for attorneys and staff. Responsibilities include:
New hire onboarding and role‑based training
Live, virtual, and self‑paced learning experiences
Software/application training (e.g., NetDocs, DMS)
Beta testing and UAT coordination
Building and maintaining training materials and documentation
What We’re Looking For
7–10 years in software training, instructional design, or end‑user support
Legal or professional services background preferred
Strong technical understanding of business/legal applications
Excellent communication and facilitation skills
Organized, proactive, and emotionally intelligent
Willing to be on‑site in Boston 5 days/week (with future flexibility)
Able to travel to a satellite NH office 2–3 times/year
Why This Role
Join a firm with over 160 years of stability and reputation
Be the first point of contact for new hires—shape their journey
Make the role your own in a high‑trust, low‑hierarchy culture
Enjoy a collaborative team and direct access to leadership
Lifestyle Spending Account: $150/month for wellness, travel, and more
The firm are looking to begin interviews this week, feel free to reach out below to discuss further.
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.