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Dougherty County School System

Infrastructure Technician

albany, GA

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Job description

Infrastructure TechnicianThe Dougherty County School System is seeking a skilled and detail-oriented Infrastructure Technician to support the district's core technology infrastructure. This position is responsible for maintaining and troubleshooting district systems including enterprise phones, physical time clocks, security cameras, network cabling, and IDF/MDF environments. The Infrastructure Technician plays a critical role in ensuring reliable, secure, and efficient operations by providing field support, documenting work, and collaborating with the Infrastructure Manager and IT team to complete projects and resolve issues.Minimum qualifications include a degree or certification in computer technology, networking, or a related field; experience with enterprise phone systems, including physical phone deployment and software configuration; knowledge of network infrastructure, including IDF/MDF closet management, cabling, and drop repairs; experience with physical time clock systems; valid Georgia driver's license and insurability for district vehicle use; and such alternatives to the above qualifications as the Superintendent and Board may find appropriate.Skills and abilities include clear and concise written and verbal communication skills; ability to troubleshoot and resolve network and hardware-related issues; ability to work independently and collaboratively as part of a team; ability to manage multiple tasks independently with minimal supervision; professional and courteous communication with staff, vendors, and team members; clear documentation and accurate technical record-keeping; ability to explain technical concepts in both technical and user-friendly terms; flexibility to learn new skills and adapt to evolving technology needs; and strong organizational and prioritization skills.Performance responsibilities include infrastructure and systems support, network and cabling, field support and documentation, and professional engagement.Reports to: Infrastructure ManagerSalary range: Twelve-month position competitive salary and excellent benefits package, pay grade 60 in accordance with the DCSS Compensation Guide.Application deadline: Applications will be reviewed upon submission. To ensure consideration, please submit all required application materials by September 29, 2025. Interested applicants should apply online. The Dougherty County School System does not discriminate on the basis of race, color, religion, age, sex, national origin, or disability.

Worksite address

albany, GA, 31701, US

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