About this opportunity
The Rapid Group lists this Inside Sales / Applications Engineer - White Plains, NY opportunity in city of white plains, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Rapid Group (TRG) is the parent company of six operating subsidiaries that have been providing exceptional service and technical expertise for more than five decades. These subsidiaries include Rapid Pump and Meter Service Co., Machinery Services Co., Delta Electro Power, Industrial Sales & Service (ISS), AC Furia, Pumping Solutions, and O and M Solutions. As subsidiaries, each company operates under the TRG umbrella while maintaining its own specialized capabilities, allowing us to deliver comprehensive mechanical, electrical, pumping, and industrial infrastructure solutions across the East Coast.
Together, our companies support municipal, industrial, commercial, and transportation sectors with best-in-class maintenance, repair, installation, field service, and emergency response services that keep critical systems operating reliably and efficiently.
Position Summary
The Rapid Group is seeking a driven and detail-oriented Application Engineer / Inside Sales Engineer to support product sales, develop technical solutions, and deliver exceptional customer service.
This role is responsible for managing quotation preparation, order entry, and purchasing activities, while working closely with the Inside Sales Manager and Sales Team to produce accurate, professional bids and proposals.
The position requires direct communication with customers to understand technical requirements and deliver tailored solutions, while maintaining accuracy, efficiency, and high customer satisfaction.
Key Responsibilities
Specify products and produce detailed quotations and bids from specs provided
Input sales orders from customer purchase order, checking to ensure product conformance and pricing
Produce vendor purchase orders, checking to ensure product conformance and pricing
Follow up on quotes and recording customer responses
Monitor open customer sales orders and update information as required
Monitor open Vendor purchase orders and update information as required
Build and maintain client relations with a “customer first” mindset
Maintain strong knowledge of business product offering to provide innovative solutions to customer needs
Support sales engineers as they generate leads and close new deals
Follow and understand pricing policy for all customers to ensure target margins are met on all orders
Act as a brand ambassador and consistently reflect company values
Undergo product and process training as required
Identify potential business opportunities by keeping a close pulse on customer interactions
Qualifications
Bachelor's degree in engineering or business required
5+ years of experience as an Inside Sales Engineer or in a similar role, preferably within an industrial sales environment
P&L experience preferred
Proven track record of achieving or exceeding performance metrics
Excellent negotiation and decisionmaking skills
Fluent in English (reading, writing, speaking, and comprehension)
Valid driver’s license
Skills
Strong verbal and written communication skills
Highlevel proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Ability to work independently and be selfmotivated
Detailoriented with a high level of accuracy (including data entry)
Strong multitasking skills in a fastpaced environment
Professional demeanor with a dependable, companyfirst mindset
Highly motivated with strong passion, drive, and a competitive spirit
Benefits
401(k) retirement plan
Medical, Dental, and Vision insurance
Supportive team environment
Paid Time Off (PTO) and Sick Time
Opportunity to grow within a dynamic service organization
Work Conditions / Schedule
Schedule: Monday Friday, 7:30 AM 4:00 PM
Location: White Plains, NY (Onsite)
Subsidiary: AC Furia
Fastpaced, teamoriented, customerfocused industrial environment
EEO Statement
The Rapid Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, disability, veteran status, or other protected characteristics
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.