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Job description
Job Duties
nKey Obsessions:
nNew Sales Opportunities (NSOs)
nServe as the main customer contact, working closely with the Applications Engineer to manage all aspects of customer engagement for NSOs.
nSupport the setup of NSOs and assist the Applications Engineer throughout the sales process until a purchase order is received.
nProcess purchase orders for new machine sales and coordinate the transition of sold projects to the Project Management team.
nMonitor and track NSO progress to ensure timely follow-up and effective communication with all stakeholders.
nVIP Customer Program Support
nHelp organize customer calls and internal meetings to ensure clear communication and coordination.
nDocument discussions from both internal and external meetings, track follow-ups, and manage action items in our Customer Relationship Management (CRM) system.
nMaintain and update task lists to ensure timely completion of responsibilities.
nCollaborate with internal teams to resolve customer issues and provide proactive support to VIP customers.
nEnsure Aagard Experience
nDeliver exceptional customer service that consistently exceeds expectations, ensuring timely and effective responses to inquiries.
nContinuously strive to improve the overall customer experience by providing prompt and thorough support, reinforcing Aagard’s commitment to helping customers win.
nPromote customer-focused processes and best practices to enhance satisfaction and loyalty.
nIdentify opportunities for improvement in customer interactions and support initiatives that strengthen the Aagard experience.
nMinimum Education Required
nKnowledge and Experience:
nAssociate’s or Bachelor’s degree in Business, Sales, Marketing, or a related field, along with 2 years of related experience, or an equivalent combination of education and experience
nProficient keyboarding, computer, proofreading, and editing skills
nExperience with Microsoft Office and ability to learn Aagard software
nStrong prioritization, time management, organization, proactive decision-making, and attention to detail
nConfidence and ability to communicate professionally with internal and external customers verbally and in writing
nAbility to handle confidential information with tact and discretion
nA conscientious approach to meeting and exceeding customer expectations
nA Real ID or Passport is required
nAbility to travel as required, with 1-2 trips annually
nMinimum Experience Required
nKnowledge and Experience:
nAssociate’s or Bachelor’s degree in Business, Sales, Marketing, or a related field, along with 2 years of related experience, or an equivalent combination of education and experience
nProficient keyboarding, computer, proofreading, and editing skills
nExperience with Microsoft Office and ability to learn Aagard software
nStrong prioritization, time management, organization, proactive decision-making, and attention to detail
nConfidence and ability to communicate professionally with internal and external customers verbally and in writing
nAbility to handle confidential information with tact and discretion
nA conscientious approach to meeting and exceeding customer expectations
nA Real ID or Passport is required
nAbility to travel as required, with 1-2 trips annually
nShift
nFirst (Day)
nNumber of Openings
n1
nVeterans Encouraged to Apply
nYes
nPhysical Required
nNo
nDrug Test Required
nYes
nCompensation
n$26.00 - $32.50 / Hourly
nPostal Code
n56308
nJob Type
nFull Time
nPlace of Work
nOn-site
nRequisition ID
n60651
nJob Benefits
nBenefits Offered:
nnAt Aagard, we believe in investing in you—your health, your career, your financial future, and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.
nn Comprehensive Healthcare for You and Your Family
nnNo-Cost Coverage: Preventive & major medical coverage for you and your family—fully paid by Aagard.
nFlexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
nPayment-in-lieu: Receive extra compensation if you’re insured elsewhere.
nCompany-Paid Benefits: Dental, Life, and Disability insurance—all included.
nWellness Support: Reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more.
nn Financial Security
nn401(k) with Company Match: 50% match on the first 10% of your contributions.
nQuarterly Profit Sharing: Celebrate success with rewards that grow with our company.
nnTime Off
nnPaid Time Off: Enjoy time for rest and relaxation.
n9 Paid Holidays throughout the year.
nPaid Bereavement Leave for life’s difficult moments.
nVolunteer Time Off: Make an impact with paid time to support causes you care about.
nn Career Growth & Development Opportunities
nnPathways to Leadership: Build your future with mentorship and servant leadership programs.
nEducational Support: Scholarships and tuition reimbursement to help you grow.
nn Unique Offerings That Set Us Apart
nnCelebrate, Care, and Connect: Our on-staff chaplain is here to support you through life’s milestones, challenges, and celebrations.
nSupporting Our Community: Aagard matches your charitable contributions, helping you give back and make a difference.
nTeam Building Events & Lunch & Learns: Connect, learn, and grow with your peers.
nComplimentary Perks: Enjoy fresh fruit, hot beverages, and local business discounts.
nn At Aagard, you’re not just joining a company—you’re joining a team that cares. Your contributions matter here, and we’re proud to offer benefits that help you thrive at work and beyond.
Worksite address
alexandria, MN, 56308, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.