Availability awaiting confirmation
We are waiting for a fresh update from the source. This page preserves the last received job details; current availability is not confirmed.
Job description
Job Summary
The Inside Sales Coordinator is responsible for providing support to customers and account managers by maintaining frequent communication with both and by helping troubleshoot problems and managing international orders. This sales support role is the vital link between our customers and our internal teams. The essential role is to ensure smooth communication, accurate order processing, and exceptional service delivery.Works under direct supervision; a certain degree of creativity and latitude is required; relays on pre-established guidelines to perform the functions of the job.
Principle Duties and Responsibilities
Maintains frequent communication with customer base and gathers information to ensure their satisfaction
Handles basic issues and problems and refers more complex issues to higher-level staff
Manages sales orders from existing customers via email and phone
Corresponds regularly with customers
Works with account managers to comply with customer requests and to solve customer problems
Works with all internal teams to successfully deliver international documentation for all orders
Maintains positive relationships with customers and internal teams
Works with Account Managers to enhance sales programs
Ensures accuracy in data entry for quotes and orders
Collaborates across departments including sales, logistics and purchasing
Prepares various reports and correspondence as required
Contributes to team success by meeting individual goals and supporting team objectives
Performs other duties as required
Qualifications
Minimum of high school graduate
2 years+ of experience, preferably in customer service
Possesses beginning to working knowledge of subject matter
Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
Working knowledge of various office equipment (computer, scanner, etc)
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Ability to multitask and work independently in a fast-paced setting
Spanish speaking required
Medical, dental, and vision insurance
Health savings account with company contribution
Basic and voluntary life and insurance and disability insurance
401(k) with company match
Paid vacation and holidays
Employee stock purchase program
Wellness programs and more
The Company is an Equal Opportunity Employer.
Worksite address
miami, FL, 33222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.