About this opportunity
The Trademark Company lists this Inside Sales Representative opportunity in cary, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Inside Sales Representative — Cary, NC
Increase your chances of an interview by reading the following overview of this role before making an application.
Base Salary: $35,000–$40,000
Expected First-Year Earnings: $50,000–$60,000
The Trademark Company is looking for a conversational, coachable, and motivated Inside Sales Representative to join our team in Cary, North Carolina, part of the Raleigh metropolitan area.
Since 2003, we have helped more than 100,000 entrepreneurs protect their brands, establish their businesses, and build stronger foundations for growth.
You do not need to know trademark law. We will teach you what you need to know.
You do need to enjoy talking with people, asking thoughtful questions, following up consistently, and helping customers make confident decisions.
The Opportunity
You will speak with entrepreneurs who have contacted The Trademark Company for assistance or have previously purchased services from us.
Your job is to learn about the customer’s business, understand what they are trying to accomplish, identify the services that may help, and clearly explain the available options.
This is consultative inside sales. We want representatives who can sell while remaining conversational, helpful, and genuinely interested in the customer.
Most opportunities will come from new inbound inquiries and existing customers. You will not be responsible for generating your own leads, although you will be expected to follow up proactively and consistently with assigned opportunities.
What You’ll DoRespond promptly to new inbound leads
Contact existing customers about services they may need
Build rapport before moving into a sales presentation
Ask questions to understand each customer’s business and objectives
Explain services and pricing clearly and accurately
Recommend appropriate trademark, business-formation, website, and brand-protection services
Follow up by telephone, email, and text
Guide customers through their purchasing decisions
Prepare quotes and process customer orders
Maintain complete and accurate CRM records
Manage follow-up tasks and an organized sales pipeline
Work toward clearly defined individual and team sales goals
Participate in coaching, call reviews, and ongoing sales training
Coordinate with customer service and operations to support a smooth customer experience
Who Will Succeed Here?Our strongest candidates are:
Naturally conversational and interested in other people
Comfortable spending a significant portion of the day on the telephone
Curious enough to ask thoughtful questions before presenting a solution
Motivated by achievement and performance-based compensation
Persistent without becoming pushy
Organized and dependable with follow-up
Comfortable working with goals and measurable performance expectations
Able to follow a proven process while still sounding natural
Open to coaching and willing to improve
Interested in entrepreneurs, brands, and growing businesses
Positive, professional, and supportive of their teammates
Previous sales or customer-service experience is helpful, but attitude, communication ability, work ethic, and coachability matter more.
QualificationsStrong verbal and written communication skills
Active listening and relationship-building ability
Confidence communicating by telephone, email, and text
Ability to explain service options in clear, understandable language
Ability to stay organized while managing multiple customers and follow-ups
Comfort learning and using CRM and sales-support software
Willingness to receive coaching and participate in call reviews
Ability to work full-time from our Cary, North Carolina office
High school diploma or equivalent
Experience in sales, customer service, hospitality, retail, banking, wireless, fitness, automotive, professional services, or another customer-facing position is beneficial but not required.
No previous trademark or legal-services experience is required.
Compensation and DevelopmentThis position offers:
Base salary of $35,000–$40,000
Commission based on sales performance
Expected first-year earnings of $50,000–$60,000
Structured product and sales training
Regular coaching and performance feedback
Opportunities for increased responsibility and advancement
About The Trademark Company
The Trademark Company helps entrepreneurs launch, protect, and grow their businesses.
Our services include trademark registration, trademark monitoring, LLC formation, copyright registration, website and e-commerce development, trademark renewals, Office Action responses, Statements of Use, provisional patent applications, and related brand-protection and business services.
We combine convenient online services, straightforward pricing, knowledgeable support, and access to independent attorneys when attorney assistance is selected.
The Trademark Company provides access to independent attorneys and self-help services at the customer’s direction. We are not a law firm or a substitute for an attorney or law firm.
Our Hiring Process
Our process is straightforward:
Submit your application.
Participate in a short introductory conversation.
Complete a structured interview.
Participate in a brief, friendly sales exercise.
Meet members of the team. xhmxlyz
If we are a strong mutual fit, receive an offer to join us.
You do not need to memorize trademark rules or pretend to be someone you are not. We want to meet the real you and determine whether this is the right opportunity for both of us.
The Trademark Company considers qualified applicants based on their skills, experience, potential, and ability to perform the responsibilities of the position.
Worksite address
cary, NC, 27518, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.