About this opportunity
IMI - Southern IN + OH lists this Inside Sales Representative opportunity in city of milford, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
Inside Sales Representative – Ready Mix Concrete
Milford, OH | Full-Time | On-Site
Build Customer Relationships. Keep Orders Moving. Be the Person Customers Count On.
If you're a customer-focused professional who stays calm under pressure, communicates clearly, and has a sharp eye for detail, this could be a strong fit.
As an Inside Sales Representative, you'll be the front line for customers ordering ready mix concrete. You'll take orders, provide pricing and product guidance, coordinate with dispatch, and make sure customer commitments are entered accurately and communicated clearly.
This is a fast-paced role where accuracy, responsiveness, and customer service directly impact the success of the operation.
Why You'll Like This Role
Full-time, on-site position
High customer interaction and relationship building
Mix of customer service, sales support, order management, and problem-solving
Opportunity to learn the ready mix concrete industry
Work closely with sales and dispatch teams
Develop knowledge of concrete products and their applications
Be part of a team where your accuracy and communication matter
What You'll Do
Handle a high volume of inbound and outbound customer calls
Take and accurately enter concrete delivery orders
Provide pricing for COD customers
Recommend appropriate products for customer applications
Identify customer needs and ask the right clarifying questions
Upsell value-added products when appropriate
Schedule orders and coordinate commitments with the dispatch team
Enter customer changes accurately and promptly
Provide sales support to existing and new customers
Build strong relationships with customers and internal teams
Resolve customer questions and concerns professionally
Maintain accurate customer and order information
Meet individual and team performance objectives
Participate in new initiatives and projects
What Makes Someone Successful Here
A dependable, customer-focused problem solver who can stay calm in a fast-paced environment, communicate confidently, learn quickly, and catch the details others miss.
Required
High school diploma or equivalent
Strong verbal communication and active listening skills
Strong attention to detail and data-entry accuracy
Ability to multitask and prioritize in a fast-paced environment
Strong customer service and problem-solving skills
Ability to remain professional and composed under pressure
Basic computer proficiency, including Google Workspace and Microsoft Office
Ability and willingness to learn company-specific software and processes
Ability and willingness to learn ready mix concrete products and applications
Preferred
Associate's degree
Ready mix concrete or construction industry experience
Knowledge of local market geography or experience with mapping software
Previous inside sales, customer service, dispatch, or order-entry experience
Spanish/English bilingual skills
Worksite address
city of milford, OH, 45174, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.