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Job description
Inside Sales - Sales Engineer & Quotations Specialist
Mt. Pleasant - Mt Pleasant, MI 48858
Position Type: Full Time Job Shift: 1st Shift Education Level: Associate's Degree Travel Percentage: Occasionally Category: Aftermarket (Customer Service/Technical Service)
Onsite Opportunity Join a Legacy of Excellence and Growth Since 1949, our company has built a reputation for stability, innovation, and delivering best-in-class foodservice equipment. We foster a culture of collaboration, integrity, and a growth mindset, where continuous development of our people, processes, and products drives success. Through empowerment, recognition, and development, we create opportunities for career advancement and personal growth. Here, teamwork is the foundation of our achievements—when you join us, you become part of a united team shaping the future. Bring your talent and passion, and grow with us as we win together.
The Sales Engineer I is responsible for direct contact with Dealers, Reps and Customers (usually chain accounts). Communicates and understands the needs and expectations of each project effectively through orders, quotations and drawings. Manages projects to completion. Has the knowledge and experience to manage larger and more complex jobs. Responsible for more complex configuration and management of chain customers
Major Accountability
Accurate and efficient data entry of various order transactions and promotions.
Manages projects from start to completion.
Has a greater knowledge and expertise in configuring custom solutions to address customer needs.
Provides "Best in Class" customer service
Key Tasks and Responsibilities
Evaluate and anticipate complex customer needs and translates to configurable and custom products.
Process orders accurately within established metrics
Originate or revise quotations and/or drawings to meet project needs.
Provide a supporting role to Logistics, Engineering, Manufacturing, Purchasing, Quality, Service, Parts and Credit departments regarding customers business before and after the sale.
Check others work for accuracy and conformance to product and quotation templates.
Participation on cross-functional teams to support business growth.
Consistently operate in a manner that aligns to the Company Core Values.
Qualifications
Specialized Skills, Knowledge, and Abilities
Strong communication (written and verbal) and presentation skills.
Knowledgeable of the product line including applications, regulations, and limitations.
Strong teamwork skills.
Keen eye for detail.
Ability to understand construction documents and specifications.
Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
Our Benefits
We believe that our people are one of our most valuable assets. That's why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:
Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program
Employee Events and more…
The Delfield Company, LLC. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.