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Job description
Fire Protection Services, LLC is hiring an Inspections Coordinator to manage recurring inspection scheduling for our Atlanta location. This is a high-volume, high-persistence outbound role — you'll be the driving force behind keeping our inspection calendar full and our technicians' schedules booked out in advance.
If you're organized, thrive on follow-through, and don't let a call go unanswered without a next step, we want to talk to you.
What You'll Do
Customer Outreach: Make persistent outbound calls — a minimum of 40 per day — to current clients in the Atlanta area to schedule recurring inspections as they come due, following up consistently until booked.
Schedule Management: Build and maintain technician schedules a minimum of 30 days out, in coordination with Field Leadership and Inspection Management.
Customer Correspondence: Keep on top of customer email correspondence, ensuring nothing sits unanswered.
Customer Onboarding: Support onboarding of new inspection accounts, ensuring service details and schedules are set up correctly from the start.
Data Integrity: Keep client and job records accurate and current in ServiceTrade; maintain inspection schedules in Excel/Google Sheets.
Administrative Support: Assist with general scheduling support and correspondence as needed.
What You Bring
1–2 years in customer service, dispatch, or scheduling (fire protection or life safety industry experience strongly preferred).
Excellent phone communication and genuine persistence — you don't give up after one call.
High attention to detail and strong organizational skills.
Proficiency with ServiceTrade, Excel, and Google Sheets (or the ability to learn fast).
Self-motivated, adaptable, and collaborative in a fast-moving team environment.
Preferred
Experience scheduling or coordinating inspections, testing, or compliance-driven services.
Familiarity with AHJ (Authority Having Jurisdiction) requirements and inspection compliance timelines.
Experience with high-volume, high-persistence outbound calling campaigns.
Location
Based out of our Atlanta office — in-office, Monday–Friday.
Compensation & Benefits
Salary: $45,000 – $55,000, based on experience
PTO, paid holidays
401(k) with match
Medical, dental, vision, life insurance
Opportunity to grow into broader client support and coordination roles
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.