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Job description
Jr. Sales AssistantThe Jr. Sales Assistant role is designed to be a resource for key sales associates. This position requires learning and understanding of the company product offering and quoting system, as well as interaction with a wide variety of builders, contractors, homeowners and architects. This position is accountable for the formulation and administrative execution of sales location's proposals, orders, reports, and follow-up procedures in addition to assisting sales associates in achieving and maintaining excellent customer satisfaction. Assigned teams and tasks will vary based on business necessity.Essential RESPONSIBILITIES include the following. Other duties may be assigned.Administers, verifies, and submits accurate product orders by communicating with Senior Sales Assistants and customers, and having sound knowledge of products, systems, and proceduresPrepare activities reports using required systems and software for the needs of managementUses the Quoting Management system (PQM) in conjunction with Salesforce to enter orders, providing complete and accurate information to Sales Assistant or CustomerVerify contract/proposal to ensure the correct product is ordered, built, and delivered to the customerAssists Senior Sales Assistant(s) in calling and following up on leads, processing customer requests for service or changing orders, communicating the company offering to customers and maintaining accurate documentation of such communicationUnderstands and utilizes all necessary software (PQM, MSOffice, Salesforce, etc.) by continually learning through experience and trainingMeets company safety requirements by keeping the work area neat and clean, following all company safety policies and procedures, and reporting any safety concerns.Analyzes and organizes office operations and workflow through periodic audits and management feedbackPromote and facilitate continuous improvement activities in the departmentAssist in building and maintaining strong customer relationshipsPoint of contact after the sale to field any follow-up questionsManage recovery process for shortages and damaged products by facilitating ordering parts and/or scheduling service appointments as neededHandle Architectural Services (PAS) requests as neededFacilitate sample delivering/pick-upOccasionally work variable, non-traditional hoursMay require representation of company as needed at company sponsored events, and/or builder home showsMay require showroom coverage of showroomsQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are Assistant in the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functionsBenefits:401(k) matchingDental insuranceHealth insurancePaid trainingVision insuranceWork Location: In person
Worksite address
monroe, CT, 06468, US
Who can apply
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