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Robert Half

Insurance Authorization Coordinator Job in Waynesboro, Virginia | Robert Half

waynesboro, VA

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Job description

Insurance Authorization CoordinatorWe are looking for an Insurance Authorization Coordinator to join a healthcare team on a contract-to-permanent basis. This position supports patients by securing timely insurance approvals, coordinating coverage details, and helping maintain a smooth authorization process for infusion and other ordered services. The ideal candidate brings prior experience in healthcare administration, revenue cycle support, or patient-facing insurance coordination and is comfortable working with both commercial and government payers. This position is with a company based in Virginia but is fully remote, M-F, 8am-5pm; candidates from multiple timezones will be considered.Responsibilities:• Obtain prior authorizations and verify insurance coverage for ordered treatments, procedures, and infusion-related services before scheduling or service delivery.• Communicate with insurance carriers, physician offices, patients, and internal team members to gather documentation and resolve authorization issues efficiently.• Review payer requirements and submit complete, accurate requests to help reduce delays, denials, and interruptions in patient care.• Track authorization status, document updates in the appropriate systems, and follow up consistently on pending determinations.• Coordinate appointment timing and related administrative tasks once approvals are confirmed, ensuring patients receive clear next steps.• Support denial follow-up by identifying missing information, preparing reconsideration materials, and escalating complex cases when needed.• Assist with inbound calls and patient service inquiries related to benefits, approvals, scheduling, and coverage questions.• Partner with billing, coding, and patient access teams to maintain accurate records and support clean claim submission processes.

Worksite address

waynesboro, VA, 22980, US

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