About this opportunity
Dunton Insurance Agency LLC lists this Insurance Service & Operations Representative opportunity in township of cranberry, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Insurance Service & Operations Representative
Dunton Insurance Agency – Cranberry Township, PA
Ensure you read the information regarding this opportunity thoroughly before making an application.
The Dunton Insurance Agency is a locally owned independent insurance agency serving individuals, families, and businesses throughout Pennsylvania. We represent many of the nation's top insurance companies, including Nationwide, Travelers, Progressive, Auto-Owners, and others, allowing us to provide clients with the best coverage and value.
We are seeking a dependable, organized, and customer-focused individual to join our team as an Insurance Service & Operations Representative .
This position is ideal for someone who enjoys helping people, solving problems, staying organized, and managing multiple priorities. While there are opportunities to earn commissions through cross-selling and referrals, this is primarily a service and operations role focused on supporting our clients and helping the agency run efficiently.
If you're looking for a stable career with a growing independent agency where your work truly makes a difference every day, we'd love to meet you.
Compensation and Benefits
$22.00–$26.00 per hour, based on experience
Bonus opportunities
Commission opportunities
Paid Time Off (PTO)
401(k) with employer contribution
Paid licensing and continuing education
Professional development and advancement opportunities
Responsibilities
Process policy changes and service requests
Assist clients with billing questions and policy inquiries
Prepare insurance quotes and applications
Follow up on underwriting requirements and outstanding documents
Assist with policy renewals and remarketing opportunities
Support cross-selling and client outreach initiatives
Maintain accurate client records in HawkSoft agency management software
Track agency workflows, follow-up tasks, and service requests
Answer incoming phone calls and provide exceptional customer service
Assist with certificates of insurance and other policy documentation
Help improve internal processes and support daily agency operations
Qualifications
High School Diploma required
Previous insurance or customer service experience preferred
Property & Casualty license preferred or willingness to obtain (agency assistance provided)
Strong organizational and time-management skills
Excellent verbal and written communication
Ability to prioritize tasks and manage multiple responsibilities
Positive attitude with strong attention to detail
Comfortable learning new software and technology
Self-motivated with the ability to work independently while contributing to a team
Why you should join The Dunton Insurance Agency
We're a growing independent agency that values relationships, integrity, and continuous improvement. xzgxqkn You'll work directly with an experienced agency owner in an environment where your ideas are welcomed, your work is appreciated, and you'll have the opportunity to grow professionally as the agency continues to expand.
Worksite address
township of cranberry, PA, 16066, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.