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Job description
Insurance Verification SpecialistLocation: Yorkville, Tennessee (not far from Dyer, Jackson, Rutherford, and Milan and Medina TN)Employment Type: Full-Time, Hourly, Non-ExemptJoin a Team That Helps Patients Access the Care They NeedAt Wound Care Resources, we believe every patient deserves timely access to quality healthcare. Behind every successful patient outcome is a team of dedicated professionals working to ensure coverage, eligibility, and authorizations are handled accurately and efficiently.We're looking for an Insurance Verification Specialist who is detail-oriented, customer-focused, and passionate about helping patients navigate the insurance process. If you enjoy problem-solving, collaborating with healthcare professionals, and making a meaningful impact behind the scenes, we'd love to hear from youCompensation & BenefitsHourly Rate: $18.00Eligible employees may also participate in the company's benefit programs, which includes medical, dental, vision, retirement savings, paid time off, and other benefits.What You'll DoAs an Insurance Verification Specialist, you'll play a critical role in supporting patient care by ensuring insurance benefits, eligibility, and authorization requirements are verified accurately and communicated effectively.In This Role, You Will:Verify patient insurance coverage, benefits, eligibility, deductibles, copays, and coinsurance.Investigate authorization and payer requirements to support timely patient care.Communicate professionally with patients, physician offices, clinics, referral sources, and insurance carriers.Obtain and document accurate insurance information within company systems.Follow up with payers regarding eligibility, authorizations, claim status, and coverage determinations.Maintain detailed records and documentation in accordance with company policies and compliance requirements.Track and update departmental reports, spreadsheets, and workflow logs.Identify issues, discrepancies, or payer concerns and escalate appropriately.Support team goals and contribute to a positive, collaborative work environment.Deliver exceptional customer service through clear verbal and written communication.What Makes You SuccessfulWe're looking for someone who brings a combination of technical expertise, organization, and a strong commitment to service.You Thrive When You:Juggle multiple priorities while maintaining a high level of accuracy.Build strong relationships with patients and healthcare partners.Solve problems and navigate complex insurance situations.Take ownership of your work and consistently meet deadlines.Work independently while also collaborating effectively with your team.Stay organized and focused in a fast-paced environment.QualificationsRequiredHigh School Diploma or GED.Experience working in an office or healthcare administrative environment.Strong attention to detail and organizational skills.Excellent verbal and written communication skills.Proficiency with Microsoft Office applications.Ability to manage multiple priorities and meet established deadlines.PreferredAssociate degree.3 to 5 years of relevant experience.Experience with insurance verification, benefits investigation, prior authorizations, or healthcare revenue cycle functions.Knowledge of Durable Medical Equipment (DME) insurance requirements and payer processes.Experience working with electronic medical records, insurance portals, and healthcare software systems.Why Join Wound Care Resources?At Wound Care Resources, you'll be part of a team dedicated to helping patients receive the treatments and services they need. We value collaboration, accountability, continuous learning, and exceptional customer service.We offer:Competitive compensationOpportunities for professional growth and developmentCollaborative and supportive team environmentMeaningful work that impacts patient lives every dayStable and growing healthcare organizationWork EnvironmentThis position is primarily office-based, with occasional remote work opportunities available based on business needs.Equal Opportunity EmployerWound Care Resources (a Bravida Medical Company) is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are respected, valued, and empowered to succeed.Ready to Make an Impact?If you're passionate about helping patients, enjoy working with insurance and healthcare systems, and want to be part of a team that makes a difference every day, we'd love to meet you.Apply today and join Wound Care Resources (A Bravida Medical company) as our next Insurance Verification Specialist.
Worksite address
yorkville, TN, 38389, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.