Job description
This is a remote position.
Rockstar is hiring a full-time Insurance Verification & Prior Authorization Coordinator on behalf of a physical therapy practice in Arkansas.
This role is responsible for managing insurance verification and prior authorization for patient treatments, ensuring patients can access the rehabilitation care they need without unnecessary delays. The VA will communicate directly with insurance providers, maintain accurate authorization records, and support HIPAA-compliant medical records requests. This is a great fit for someone who takes real ownership of the authorization process from start to finish and pays close attention to the details that keep patient care on track.
About the Client
This physical therapy practice is committed to providing the highest quality rehabilitation services to the communities they serve. Their core values center on integrity, community, and family, and they believe in building strong bonds of trust and loyalty both within their organization and with the patients they treat.
Key Responsibilities
Insurance Verification & Authorizations
Manage insurance verification and benefit information for physical therapy services
Obtain and follow up on insurance authorizations for patient treatments
Communicate effectively with insurance providers to ensure timely approvals
Maintain accurate records of authorization requests and follow-up actions
Collaborate with the clinical team to address any authorization-related inquiries
Medical Records & Compliance
Process medical records requests in accordance with HIPAA compliance standards
Maintain accurate, secure documentation throughout the records request process
Administrative Support
Assist with additional administrative tasks as needed
Tools & Systems
Prompt EMR
Availity
Inovalon
My Ability
United Healthcare portal
Requirements
Prior experience obtaining benefit information and prior authorization in a physical therapy setting is required
Familiarity with StrataPT, Availity, Inovalon, My Ability, and the United Healthcare portal is a plus
Strong attention to detail and organizational skills
Excellent communication skills, both written and verbal, with a strong English dialect
Ability to work independently and manage multiple tasks efficiently
Amenable to work U.S. Central Time business hours
Reliable backup system in place to maintain coverage during internet or power outages
Non-Negotiables
Strong attention to detail
Strong English dialect and communication skills
Reliable backup system for outages
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the Globe
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.